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Allen Roofing & Siding

Founded 1972 • With Angi since December 2002

4.4

(86) Verified Reviews

Description

90 Employees. Cost determined by the job. Travel charges may apply for long distances. Services all areas for large jobs. Additional office in St. Peters, Mo. & Caseyville, IL. Additional DBAs - Allen Roofing & Supply, Old State Crane Svc., Allen Roofing & Supply Co, Allen Roofing & Siding, Lee Allen Contracting. Additional contact names - Lisa Smith....

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Verified Reviews

A few reviews for this pro...
4.0

12/02/2020

They did a good job and were very prompt. They took care of the claim. They took care of any issues we had and were very informative and were on top of things. We would hire them again.

Description of Work
They replaced our storm damaged roof.

Category roofing

1.0

08/27/2017

In purchasing home I was not told roof would not hold up to winds 60 MPH. Roof should not be sold in Mo. They admit roof bad but their insurance denied claim because of winds. Roof NEVER sealed and my insurance co said not installed correctly.

Description of Work
New home and they put a roof on that is not guaranteed for winds 60 mile an hour. So roof falls apart and they won't help.

Category roofing

Service Provider Response

In response the 08/27/2017 Review: In this area, approximately 75% of the homes built in a subdivision development, have a 3 tab, 25 yr. shingle installed on the roof. Regardless of the manufacture, most, if not all, of these shingles are rated for 60 mph winds and have lasted for years with little too no issues under normal weather conditions. These developments are controlled by a Developer, Gen...
1.0

01/30/2017

Very badly to date. A good example of a once good company that had a father/father-in-law/grandfather/employer, Lee Allen, who built a company that at one time was ethical and dependable who is now in the 2nd and 3rd generation not worth the powder to blow them to Hades. Not ethical, responsible and takes advantages of the elderly and specifically women, in my opinion. Look at all the records of B...

Description of Work
Substandard work and workmanship per an Independent Roofing Inspector. Was told by customer service manager, who apparently has responsibility for jobs being performed, after the fact, (job supposedly completed) they could not find new flashing for roof windows and skylights. Used old flashing, bent and they were paid for new flashing. Fifteen minutes, 1 internet search and 2 phone calls - new flashing found. Soft decking and sewer gas issues. .Did not comply with their contract; took me to small claims court and filed a lien stating fraudulently information in court papers "all work was done in a workmanship manner". Broke a sun tunnel and blamed me, the sun and whatever else for the breakage. Abusive behavior in writing g to me an older, single, female adult.. Have avoided taking care of responsibilities of there substandard roofing job by using dismissal tactics in court and USA&M of their filings to apparently avoid owning up to a substandard job and correcting the problems they /the roofing crew - could have been contractors and not employees. I Believe G & W a sub division of their company is apparently from Florida... . Lack of communication with me the home owner The roofers they had do the work spoke little or very limited English. Allen Roofing has not complied with their contract or followed the insurance companies list of repairs. It is just about the money and not quality work or workmanship. Misrepresented facts. Being on a fixed income does hot help either. Use Allen Roofing & Supply or whatever version of the name they are using at the time at "your own risk". Do not cave to their unethical behavior. They think we will all will go away. "Believe in Simple Justice". and Stand up and get counted.

Category gutter repair,roofing,skylights

Service Provider Response

In respond to Kate [Member Name Removed]'s review: Due to the inaccurate facts in Kate's review, she has shown what little time was spent in researching Allen Roofing & Siding or the history of our northern division, G &W Roofing (G&W originated in 1973 in the St. Peters, Mo. area where it remains to this day). Allen Roofing & Supply was started by Lee Allen in 1972 and still to this day Lee Allen...
1.0

10/27/2015

I called Allan Roofing on 10/15 and requested an inspection of my roof. I called back on 10/26 because I had not heard back from anyone and the person who answered the phone took down all my contact information AGAIN and told me she would get back to me. I didn't receive any follow-up call as promised so I called again 10/27 even more frustrated after speaking to them. I found myself justifying my...

Description of Work
I requested someone to inspect my roof for hail damage. The owner lives in my neighborhood so I thought I would support his business.

Category gutter repair,roofing

Service Provider Response

[Member Name Removed], I do apologize for your experience or the lack of our attentiveness. We have been away from Angie's List for quiet sometime and just recently found your review. I did some research to see what may have happened with your call. I did find your call listed in our system that came in on 10/15/15 I also saw that your call was assigned to one of our estimators. Unfortunately that...
5.0

07/20/2015

There were approximately 4 workers that replaced my gutters. The job was finished in less than an hour. The workers were professional and courteous. So far I haven't noticed any leaking or draining problems.

Description of Work
Had my gutters replaced.

Category roofing

    Services Offered

    Shingle, slate, tile and wood shake roof repairs, shingle roof replacement, gutters, siding, ventilation, skylights, fascia, soffit.

    Services Not Offered

    Metal, copper, tar or gravel, flat & rolled roofs.

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    No
    Warranties
    No