Get matched with top window pros in Centralia, IL

"It was great. They came out, they showed us all different kinds, and we picked out what we wanted. They came back out within two weeks. They make the windows themselves so that you don't have to go to a separate factory. It was a very nice experience. They took out literally a wall in my living room for the bay window. They had them installed. They took out the sliding glass door in my kitchen which had to be special ordered because it was originally a french door that was converted into a sliding door. They did both of them in the same day and quickly. It didn't even take the whole day. They showed up promptly and got to work right away. They were done before 2 in the afternoon. That's not even that generous on the time. They were just bam, bam, bam. I would recommend them to anybody."

"We replaced the windows in our 1933 home through the services of MadCity Windows. From the initial contact with their sales representative to final installation, the company provided top notch professional work. With the draft from the old windows and the cold of the glass, we are already saving on our energy bills. Our house had old, large windows, so they had to be custom made. As an industrial designer and interior designer, we find our windows to be of excellent quality."

"We used Bath Planet to replace the windows in our home. We received professional service and great windows."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

Foundation Recovery Systems (FRS), A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service throughout Missouri, Iowa, Illinois, and Kansas. With fully trained technicians, industry-leading products, and nationally backed warranties, FRS is here to restore your foundation or crawl space. For state licenses visit Groundworks.com/licensing\n

"Very prompt and professional. I found out that my project didn't require an egress window."

We are committed to excellence in every aspect of our business. \nWe uphold a standard of integrity bound by fairness, honesty, and personal \nresponsibility. Our distinction is the quality of service we bring to our customers. \nAccurate knowledge of our trade combined with ability is what makes us true \nprofessionals. Above all, we are watchful of our customers' interests and make \ntheir concerns the basis of our business.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Pretty good deal for $100 up front. The 5 included sensors cover my doors/sliders. We were disappointed that the mobile app functionality isn't included with the base monitoring plan after the first month. And my bathroom door sensor only works half the time. They told us that the dog (a little mini-poodle) wouldn't set off the motion sensor but she does - so we don't ever use it which leaves us exposed if someone comes in thru a window. But for basic coverage at $35 a month its not a bad deal. I like that its cellular (no land line needed) and self-installation was easy with their excellent phone app. I may upgrade the system at some point with window sensors, glass break sensor, front door camera."

"An old crack in the foundation window well area, along the edge where the window is framed into the foundation and a crack was allowing water inside during very heavy rainstorms.  The tech visited to give us an estimate. We compared the estimate to another Angie's List company and settled on these guys. We scheduled the work for mid-day and the tech called to say he was running ahead of schedule and could be there early which worked well for us. 

He cleaned the area, removed the old patch (done by the prior owner or a handyman long ago), cleaned and prepared the area, and injected the epoxy filler. We saw from the outside in the window well that the the epoxy filler had moved up the crack and sealed it outside too. He cleaned up after the job was done and hauled away all the debris. 

They did a great job from evaluation of the problem, described their solution and guarantee, was on-time and professional, and did a good job.

We won't know for sure if the crack is well and truly sealed until the next heavy prolonged downpour, but we feel confident the problem is solved."