Get matched with top glass and mirror pros in Abingdon, IL

"We ordered a window from them the end of April. The beginning of June they came to put the window in. They had ordered the wrong size. The said that they would rush order it and we would have it in a month. After waiting a month and not hearing from them, we called to find out when the window would be put in and they said that they would check and get back with us. After many more calls we were told that the window wouldn't be in until July 23rd. We requested a refund and after many more calls were told that they don't give refunds. The window was finally installed on August 2nd over a week after they received it. We will never do business with them again.!"

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"Slate roof repair"

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Salesman that we were to replace dry wall. Later learned we were to have it removed. Attempts to reach supervisors and owners resulted in zero until time to do installation. Gave $1300+ down. Note: this went to the salesman, not to MABS. Then salesman stated $12,000 more if MABS removed the dry wall. Paid salesman and his friend to remove it but didn't do all of it! Sent certified letters to Cedar Rapids address after we got no verbal responses to phone calls. Later learned they receive no mail there, only in Davenport. Were to have GFI outlet placed at far end of basement. 3 electricians said not possible. Also discharge was to be underground to rear of yard which we thought meant to back! House sits on clay. Was to discharge under ground out 10 feet from house. Canceled installation and have found that other basement waterproofing companies do not require 2.5 feet of dry wall removed: only baseboard. Cost was same as MABS. Now we must pay to have drywall installed after the waterproofing is completed."

"We had new flooring put in our living room, dining room, hallway and kitchen and new carpeting on the stairs. Wonderful experience beginning with our first encounter with Annette. She was totally professional and very patient with helping us make the right decision, which wasn't an easy thing to do with us. She explained all the aspects of the difference choices in flooring several times to us which helped with our decision. She kept in touch with us throughout the installment to make sure things were going smoothly. The installers we had were polite and also very professional. Made sure things were put in the right way. Couldn't have asked for a better experience. Everything looks wonderful!"

"The original project manager was good. He installed the roof, had a few hiccups, but I was satisfied until 1 1/2 years later when I got 4 leaks. Additionally, some aluminium was supposed to be installed and it still hasn't been installed. I have been calling since March 2019 and still no one has come out to fix the leaks. I only have a couple of months left until warranty expires which I'm figuring they are waiting for. I've called & asked the owner Matt to call me, b ut 5 days later and still no call. A roofer is only as good as his repairs. My advise is don't use Cat. They have no one within 50 miles to repair my roof. I'm very disappointed as I first thought they had done a good job. I had seen reviews where the owner was very responsive, but not to me."