Get matched with top buffing and polishing pros in Marsing, ID

"Initially, our experience was not so positive (which is the reason for the "B" on professionalism), but ultimately, Jason Lochridge, the owner, went the extra mile to more than make things right.  Here is our story (and please read it to the end):

We purchased a discount coupon for gutter cleaning through Deal Saver.  The crew showed up on time.  They asked if they could use our trash container to dispose of the leaves in the gutters (something we found out later was not company policy), and my husband said "yes."  They put all the wet, dirty leaves in the container unbagged (also totally not company procedure -- they were supposed to bag everything and remove it from the premises).  My husband estimates there was about 100 pounds of gunk in the container.  They also splattered mud down the side of our house.

Not only did this make a terrible, sloppy mess in our garbage container, but it also turned very cold a few days later so that when he got ready to put the trash out for collection, he realized that the wet leaves in the bottom of the container (which was empty when they arrived) would freeze in a lump and likely not come out when the trash was emptied.  So he went to the store, bought some heavy-duty trash bags and cleaned the leaves out of the container (as many as he could -- it was still a mess -- absolutely filthy) and bagged them before putting the can at the curb.

They also overcharged us.  They told us we had 150 feet of gutter but would charge us for "only" 140.  Our coupon was good for 100 linear feet, so we paid for another 40 ($80).  My husband measured later, thinking 150 sounded like too much, and he got 115 feet. 

I decided it was only fair to call ACI and give them a chance to make it right.  Jason came out to inspect the job and collect our garbage container to clean it.  He re-measured the gutters and told me that we had 118 feet, confirming that we had been over-charged.  He also asked me to step outside and look at the gutters.  He showed me a section that the employee accompanying him had wiped clean and said, "That is what your gutters were supposed to look like when they left."  The rest were really dirty.  Then he told me he had taken pictures of how the crew had left the gutters (dirty) and that it would be a topic in their Monday employee meeting.  He was very calm, but I could see that underneath, he was angry.

They cleaned the rest of the gutters off, cleaned the mud off the side of the house and took our garbage container away and cleaned that up, too.  Then they sent us a refund check.  I was expecting the amount we had been overcharged, but they refunded the entire $80!  So, yes, I will definitely hire them again and recommend them to others.

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"Hired and available the next morning. Repaired and refinished a 6 x 8 foot entryway. Matched the wood and it is absolutely beautful. The men were very polite and courteous."

"Great he was fast and friendly and did a great .."

"These guys are awesome. They are very easy to work with and everything that they do is top-notch, from the communication to the actual cleaning. They kept us in the loop so that we would know when they would show up and when they arrived, they were very polite, friendly and courteous. They explained their process and told us what to expect in a very clear and understandable manner. They then fired up their machines and did a fantastic job cleaning our carpet and couches. They moved at a great speed, worked really hard and got all the stubborn stains out. I wish I could show you some "before and after pictures", it is almost unbelievable. And to make everything even better, the chemicals they used left our carpet, couches and indeed the entire house with this rather nice and dreamy citrus scent that has lasted for weeks now. I definitely would recommend Happy Lion Cleaning to anyone, they are the best carpet cleaners I have ever worked with. They did an excellent job for me and I will keep hiring them from now onwards."

"They have been working for me for a year now, they were on time, accurate in getting the total time that they need to clean the house, and the prices were reasonable compared to others. Jasmine was very detailed oriented and I would continue using them."

"They did a great job. They were prompt and they got the job done"

Here at Gallegosconstructioncleanup LLC, we take pride in our work! Customer satisfaction is the cornerstone of the way we conduct business and strive to complete the perfect job every time. We will SHOCK you with our competitive pricing. Give us a call today for a FREE estimate!!!\n

"It was really good. They were very detail-oriented and polite. She did a really thorough cleaning."

"I already hired the company twice. They were excellent and on time. They offered me fair price. And I already referred to my family and friends."

We offer a comprehensive range of cleaning services designed to meet your specific needs. From regular house cleaning to deep cleaning and move-in/move-out services, we've got you covered. Let BrightNest Clean Co. take care of the cleaning so you can focus on what matters most.