R & R Hardwood Floors
About us
Hardwood Floor Services Free Estimates Dustless Service Bonded, Licensed, Insured Idaho and Oregon A+ BBB Public Works License
Business highlights
Services we offer
Wood floor installation, borders and floor design., commercial and residential, custom features, custom or pre-finished, inlays, maintenance of existing floor finish, medallions, patches, repairs, sanding and refinishing existing floors, water-damage restoration
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 39% | ||
| 17% | ||
| 11% | ||
| 17% | ||
| 17% |
"Thank you for your review and the opportunity to serve you."
I am torn on how to grade them. On the newer house, they refinished the floor for $1k and it looked beautiful and brand new. Easy and professional. On the older house, they refinished the upstairs and the stairs for $3k. This floor was much more damaged. They did not fill a single nail hole on the stairs, used poorly matching puddy on some of the holes upstairs and missed some large gouges I ended up filling the holes on the stairs myself.. I had to call them back two additional times before they appropriately finished the job. I made them reseal after I filled the holes and after the fixed the gouges and poor color matching. They responded to my calls and had no problem coming back, but I should not have to ask them to do the job properly. The floors look beautiful, but the workers required a LOT of supervision and did not seem concerned about the quality. For older, rougher floors, I would definitely recommend reviewing their work before they apply the seal.
Bottom line - beautiful work on easy jobs. Beautiful work on tougher jobs only if you supervise, nag and make them come back multiple times.
They were very careful with dust control and leaving the place clean. They finished on time and did exactly what they promised. I would definitely use them again for hardwood floor work.
"We appreciate the opportunity to serve you, and thank you for your review!"
Overnight water damage ruined our kitchen maple wood floor. I had the old floor removed to the subfloor and then called Rob's R&R Hardwood because they have an excellent word-of-mouth reputation here locally--just ask around yourself. Since Rob happened to be in the Meridian area when I called his office, he was by to give me an estimate within a couple of hours, exactly when his office said he would be here. There was no fancy sales pitch, no drawn-out conversation. He emailed the estimate to me and I agreed to it via email. Soon after, Rob called to schedule the work for a few days later. From the time I met Rob at the front door to when the work began was about a week.
At the scheduled time, a wood floor guy, Gras, arrived. He, too, was busy at work right away. The first order of business was to completely enclose the kitchen area, floor to ceiling, in plastic. This was not done in haste--he knew exactly what he was doing and was very deliberate. I have to say that it was a privilege to then be able to watch Gras work like an artist in building this beautiful kitchen wood floor, picking and choosing each piece of wood for aesthetic reasons that are beyond my comprehension. No kidding. Gras was courteous, neat and clean in every regard, and incredibly hard working. After he applied the first coat of sealant the next morning, my wife and I abandoned the house for the rest of the day and spent the night in a local hotel. At Rob's suggestion I scheduled the final sanding and seal coat for a couple of weeks from now, after the cabinets are reset and the plumber, painter and other workers are not walking on the floor.
The work was done on time, the invoice amount was less than the estimate, the quality of the work was superior to any preconceived notions I had about it, and the work was performed by a guy who was meticulous about clean up. If you have them build a floor for you, you will realize that more care and skill will go into that wood floor than anything else you could have done to your home, assuming your home is typical of most homes in this area. I did not know any of these people, but after what they did for me, I owed them the time it took to write this recommendation.
wild in the kitchen with the hardwood floors. Water bowl spill that
left the floor warped and worn finish from slider door across the
kitchen. I had really nice wood floors in my old house so this really
bugged me. R& R sanded and refinished the kitchen and eating area.
They also did a maintenance coat on our entry and hallway which was in
better condition. Rob, the owner of R&R suggested this rather than
refinishing everything to save money and he felt they could make it look
good without sanding. I appreciated this since I never thought of that
as an option. they came on time. the 2 workers were very professional,
answered some questions we had before they started and left the place
looking great. Our instructions for prep prior to the job led me to
believe that there would be some dust left when job was done. There was
some, but it was very minimal and did not take long to dust the
baseboards and some low window sills.The floors look great and I
once again have floors I can be proud of. By the way, I did not have
my Angies' List subscription when I signed the contract but did ask him
for references, who very highly recommended them. i see the other 2
reviews here are pretty bad, but that was not our experience at all.
I would not recommend hiring them to put in your new flooring unless you want to finish the trim work yourself.
Their price was very reasonable. I did have a problem with the initial job they did but they came and corrected it. They work with you. They will come back and do the work if you are not happy about it. They could have done the work right in the first time. I would use them in the future.
Licensing
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