Get matched with top kenmore vacuum repair pros in Franklin, ID

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

"Hemmert Electric treated us poorly. We asked for an electrical box to be installed on a pole at the old homestead. We had purchased the box in hopes of installing it ourselves but decided against it. We then asked them to install it. They kept promising to get to it, but it took over 8 weeks to get the job done. Then when we got the bill, we were shocked! They installed the box that we purchased, but did not notice that it was the wrong meter. They took that installation charge off the bill, but then charges us an excessive fee for making two service calls that were because of their mistakes. They went to the property, saw an old 50 year old meter on the ground and said, We cannot install that. I told them earlier the box was in the shed but they claimed that I did not tell them where it was, yet earlier they said they saw a box in the shed but did not know it was the meter box. When I complained about the excessive labor charge for the installation, they reduced the charge, but then added the two service calls to the property looking for the box that was exactly where I said it was. Finally, I was told I should have asked for a quote. I told them I am too trusting and expect that people are mostly good and will treat me fairly. Trusting Hemmert Electric was my mistake."

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."