CAPSTONE CONSTRUCTION CO INC
CAPSTONE CONSTRUCTION CO INC
Capstone has a staff of 50+ employees. We are locally owned and have been in business since 1990. We are preferred providers with several insurance companies due to our reputation and reliable service. Our goal is complete customer satisfaction and quality workmanship.
"Capstone Construction is still practicing this: I left negative reviews online, on my FB, on Google etc. They sent a letter to us threatening to charge us a $100.00 a day if we and our friends do not delete the negative reviews. They stated it was on their contract that we signed. It was during an emergency, our basement was flooded. We called Capstone and as I had the phone on speaker, I asked what the cost would be if they came to pump the water out. I was told since its after hours, it would be $90.00 an hour. When they arrived there was 18 inches of water in our basement. Before they got started they handed my husband the contract. My husband quickly signed it so that they would begin pumping the water out. On the back page, it was in their contract that negative reviews would cost $100.00 a day, added to our bill. They over charged us approx. 3x the cost quoted, and they blatantly lied on their response to the Attorney General. This company is dirty, they have intimidated consumers not to write poor reviews. It is apparent that this is their regular practice, if a company did good, fair, honest work, they wouldn't have to put that clause on the back of their contract...I do not recommend them, the flood and loss was bad enough, then we find out we hired a crooked unethical company that will, intimidate, lie and cheat the consumer."
Mike A on August 2019
Capstone has a staff of 50+ employees. We are locally owned and have been in business since 1990. We are preferred providers with several insurance companies due to our reputation and reliable service. Our goal is complete customer satisfaction and quality workmanship.
"Capstone Construction is still practicing this: I left negative reviews online, on my FB, on Google etc. They sent a letter to us threatening to charge us a $100.00 a day if we and our friends do not delete the negative reviews. They stated it was on their contract that we signed. It was during an emergency, our basement was flooded. We called Capstone and as I had the phone on speaker, I asked what the cost would be if they came to pump the water out. I was told since its after hours, it would be $90.00 an hour. When they arrived there was 18 inches of water in our basement. Before they got started they handed my husband the contract. My husband quickly signed it so that they would begin pumping the water out. On the back page, it was in their contract that negative reviews would cost $100.00 a day, added to our bill. They over charged us approx. 3x the cost quoted, and they blatantly lied on their response to the Attorney General. This company is dirty, they have intimidated consumers not to write poor reviews. It is apparent that this is their regular practice, if a company did good, fair, honest work, they wouldn't have to put that clause on the back of their contract...I do not recommend them, the flood and loss was bad enough, then we find out we hired a crooked unethical company that will, intimidate, lie and cheat the consumer."
Mike A on August 2019