Get matched with top heating and air conditioning pros in Mount Vernon, IA

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"FO NOT USE COLONY! They will tell you they can't get a replacement part, and tell you to get a replacement unit. Then months later they will claim they found a part, and tell your insurance it could have been repaired! Whether it's a technical lying saying we need a replacement when we don't, or they are just mad we got a replacement from someone else, either way I'm out THOUSANDS that insurance won't pay for due to their negligence."

"Sean from Master Plumbing and Heating identified much more than a dripping faucet on this service call. I was so thankful he repaired the problems and got my bathroom fixed in time for the holiday. Thank you Brian S. Anderson"

"This is a Great company! I tried to fix the faucet myself and ran into a bit of a snag. They were at my house in 15 minutes! The serviceman was very professional, had the parts needed in his truck, fixed the problem, and best of all the price was Very reasonable. I would highly recommend them."

"Good! Seemed to take a long time but it looked great when done."

"Furnace was acting out ? & called Novaks on Friday @ noon-didnt think anyone would come out. So thankful as they dispatched John to come check furnace! John was awesome!!! Fixed furnace quickly & explained problem so we understood. Very professional & kind! Thank you John & thank you Novaks for getting repairman out quickly!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Eric is someone you can trust which goes a long ways in this industry. He's so dependable and trustworthy that that I had him work alone when we were at a family gathering. He is very prompt, quickly diagnoses the problem and gets its fixed right."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."