Get matched with top septic tank pros in Winston, GA

"Initially I thought it went well. The new piping looked better than my old piping, but turned out to be totally useless."

"Well, the markings for all utilities were taken, but these guys still decided to bring a bobcat, without hesitation as to what could be in the ground, tore up my sprinklers. Common sense, a shovel should have been used for the first few minutes to determine if any wires, pipes (which isn't ideal location) was next to the tank. I was in a meeting, if only the meeting wasn't taken place, i would have stopped them from using a bobcat to rip into the ground without first carefully checking what's near. There are two pvc pipes sticking out of the ground with no purpose, maybe other than to warn something is near the tank. First these guys thought it was my main water line, with all the water pouring out! Thank goodness it wasn't. Then one of the guys explained my septic tank was between my ranch fence and wanted to get his sledgehammer to break the fence. Mind you, I took the fence down or gate in 25 minutes. End, cost me $2500 for the risers, and will cost Me another $1000 for the sprinklers! To management, ry and get your guys to care a bit more about your potential customers property! I'm not sure why all the positive ratings on Google, but I can't help wondering if there's something ? about my house hold that is different!"

"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"

"$80 service call and a 500% markup on parts? That’s excessive. I completely understand that businesses need to make a profit, but being charged over $500 for a 20-minute visit is more than what many highly skilled professionals—attorneys included—earn for their time. Before scheduling the service, I asked for a quote on both the part and labor. Unfortunately, I was told they couldn't provide that information in advance (which, in hindsight, should’ve been a red flag). I trusted the positive reviews and moved forward anyway. When the technician arrived, they spent about five minutes confirming what we already knew: that we needed a specific part. We expressed concern about the cost, and a manager offered a modest discount, which we declined. We ended up paying the $80 just to be told exactly what we had already suspected. Afterward, we contacted another company that provided the part at cost ($100) and completed the service for $135. Bottom line: if you're trying to avoid unnecessary expenses--which I think right now most people are, it’s worth calling around. I’d recommend saving yourself the service call fee and going with a company that’s more transparent from the start- one that respects your time and your wallet."

"I am a repeat customer of Mr. Plumber. Called and scheduled a visit for replacement of rear hose bib."

"I decided to have someone my gas cooktop. I put ad on Angie's list and RPX was on the job in tow hours on a Sunday. Matched a rate that I was given earlier and completed in one hour. The technician was friendly and knowledgeable. He get 5 stars too. I will use the company again for plumbing and electrical."

"Freedom Septic came out this morning to pump out our septic tank. I spoke to the owner the day before and he told me that it would cost $250 - $300. I chose him because of the supposed 5-star reviews. But some the reviews have to be fake, we can't be the only ones he has ripped off. He arrived yesterday morning, and after opening up the lid of the tank he exclaimed that it was in terrible condition. I was not there to observe what was so terrible, but my husband was. My husband, whom it not a novice on such things, did acknowledge that the tank was full, but that was all. There was nothing out of the ordinary, no roots, no obstruction of any piping. He also tried to convince my husband that there was SO MUCH grease on top and then when my husband disagreed with him, he than conceded that there really wasn't that much grease after all. And, our system was NOT backed up. We had just heard some gurgling a couple of times and decided we should get the tank pumped out BEFORE we had a backup problem. So, once again...our system was not backed up, just needed to be pumped out. The price went up to $2,200.00, which my husband was shocked! Then the price went to $1,600.00! I could have understood the price going up a bit more because of the tank being so full, but not FIVE times as much! That is gouging and taking advantage. We went ahead and had him pump it out, since he already had it opened up. After the shock and despair wore off, I called the owner myself asking why the price was so high. He informed me that our septic tank was "abused" since it hadn't been serviced as often as it should. But, once again, I point out it was not backed up and it was working properly. He also said that the solids on top were so thick he couldn't pump it out right away. My husband was observing the process the whole time and said that is a lie. He saw the owner poke a shovel/probe into the tank with no problems and then pumped the tank out with no difficulties. There was no huge problem like he tried to portray. Then he proceeded to tell me that "The name of my company is Freedom Septic; you could have told us to leave and get a second opinion". He had a bad and uncaring attitude from the beginning. I am going to file a complaint with the Better Business Bureau. And, he owes me a refund of some sort. I would never recommend him to anyone!"