"Donald Rogerson responded very quickly, analyzed the photos I sent him, knew exactly what to bring, and provided a very reasonable quote over the phone. He reassured me from the start, and took control of the situation with the utmost professionalism and clear communication. His work was impeccable, and he even insisted on cleaning up. I heartily recommend him, not only for water heater issues, but for any indoor plumbing need. He will certainly be my plumber from now on."
"I had an excellent experience with Rooter Pro Plumbing GA for a water leak detection. Technician Jay was prompt, professional, and incredibly skilled. He quickly identified the source of the leak, preventing further damage, and provided an economical solution that didn’t compromise quality. Jay took the time to clearly explain the issue and walked me through the options, ensuring I felt informed and confident in the repair process. His courteous demeanor and efficiency made the entire experience stress-free. If you need reliable and affordable plumbing services, I highly recommend Rooter Pro Plumbing GA—ask for Jay!"
"Todd with Pipe Dreamz was truly a God send! I was referred to use Angi’s list by a lady at the water company (btw my current Water bill is $3000) I did a simple search Angi’sList was perfect! I received 3 recommendations and I chose the first option. Pipe Dreamz has endless 5 star reviews. So I felt safe. Called them Todd Showed up Explained in great detail what I needed and gave me a very affordable price. He and his work partner Shannon showed up and went to work. They did An Exceptional Professional Job on my Water Service Line. Todd had all the knowledge and tools to get the job done Perfectly!!!! Im overwhelmed that I was blessed to have him do such a thorough and complete job!! Thank God for Todd!!"
"When I requested an estimate, Joe called me back on Sunday and personally came out on Tuesday. Communication and Customer Service was excellent. Zack and JJ arrived on time assessed the job and started demoing. Had a few issues, due to the fact the building is over 50 years old and not level, but they got the job done. Worked hard, cleaned up and were excellent. I would recommend 50 Plumbers to everyone. ."
Welcome to Benjamin Franklin Plumbing Fayette Coweta! Family-owned and operated with over 30+ years of experience in the industry! We take pride in the quality of our work and the customer satisfaction we provide to each and every customer! We are known for paying exquisite attention to detail, making customer satisfaction our top priority. Call us today to learn more about how we can help you!\n
"The Insallers Xavier and Joseph make a wonderful team. They were so polite and pleasant to work with. I'm getting a second bathtub replaced next Fri and have requested Xavier and Joseph for my 2nd Install. They were very careful and precise with their work. My 1963 year old bathroom looks amazing because of them. I couldn't be happier! I highly recommend Jacuzzi Bathroom Remodeling Company. They really care about Customer Service."
"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company. Technician arrived on time, was very professional and quickly found and fixed the problem. Unfortunately, I didn't explicitly tell him to review any repairs with me prior to making them. I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor. $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.
Update to Provider response 7/1/2014
***DISCLAIMER*** To anyone reading this review. I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.
I have no complaints with the technician, he was competent and professional and did a great job.
In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price. I don't feel like it's out of line with the market cost. Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem. I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.
Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.
However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.
I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved. Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on.
While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you understand the reason for my dissatisfaction."
Affordable Plumbers questions, answered by experts
The size of a pipe isn’t always the outside or inside diameter. Rather, it’s a nominal diameter that depends on the type of pipe. For male pipes, you’ll need to measure the outside diameter. For female pipes, you’ll need to measure the inside diameter. You’ll then need to use a nominal diameter conversion chart to get the actual pipe size you’d buy in the store.
During the winter, pipeworks constrict and don't expand until warm weather comes. If it doesn't get very cold where you live, but you're still having a problem getting outdoor faucet handles to turn, there's probably a build-up under the handle. Mineral build-up is especially common in areas with hard water. Limescale causes faucets and stems to become resistant to turning. Worn parts and debris can also make it impossible to turn a faucet.
It’s possible to snake minor drain clogs yourself, provided they sit within a foot or two of the drain itself, but it’s usually best to hire a professional plumber regardless. Even experienced DIYers have a high chance of accidentally pushing the clog further into the drain using a drain snake or another tool, so hiring a plumber is the ideal course of action. A professional plumber can use camera equipment to locate and identify the clog, and remove the entire blockage to fix your issue permanently.
Boiling water helps unclog a drain, but usually only with a harder abrasive such as baking soda or vinegar. On its own, it isn’t the most effective tool. In addition, you shouldn’t use boiling water if you have PVC pipes, as it can soften or melt them. Use a plunger or enlist the help of a pro if you have plastic pipes.
If there's no water coming out of the spigot, or barely any water, you might have a clogged water line. Areas with hard water are prone to this problem because the high mineral content in hard water causes build-up in pipes and water lines. This constricts the water flow and causes water to slowly trickle out, if at all.
The Tyrone, GA homeowners’ guide to affordable plumbing services
From average costs to expert advice, get all the answers you need to get your job done.
Emergency plumbers cost between 1.5 and 3 times as much as a typical plumber in Atlanta, GA. Get specifics for your plumbing issue and city in our guide.
Discover average main water line repair costs in Atlanta, GA, plus local factors that affect price, when to hire a pro, and how to maximize your budget.
Hiring a professional for a plumbing repair or replacement? Learn why you should consider hiring a licensed plumber for the job, even if it’s more expensive.
Many homeowners are surprised to learn that there are different types of plumbers who handle different kinds of jobs. Learn about those differences here.
When you call the plumber to fix an issue you’ve been having, they may suggest an additional service or “upsell.” If you’re wondering whether these upsells are worth it, this guide breaks down the most common ones and how they might benefit you.
