Get matched with top stone countertop pros in Stockbridge, GA

"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."

"Excellent job; sent pictures as jobs progressed; highly recommend"

"Work was performed wIth excellence. I like that I was asked if I'm satisfied and he guaranteed the work. He gave suggestions to improve my original plan. Also friendly and pleasant personality."

"They remodeled one bathrooom back in 2019 and I had them do another bathroom and work in the kitchen. The tiling is perfection! They pay attention to detail, are conscientious about clean up as well. Also, they were able to work very fast!"

"Great, house looks beautiful. Quick, efficient quality work. Very professional and detail oriented"

"As always, D&S Design Build exceed all expectations. We have worked with D&S for the past 15 years for all of our home renovations and are never disappointed. Highly recommend!"

"It went very well, I'm please with the work"

"Well it all started good. They quickly responded to a job posted on AL. They seem like nice guys, family owned. But the landscaping job turned out to be half a**. I had to up the money from original estimate to get the plants I had asked for by about $550 and it turns out they didn’t put a recommended amount of mulch (that I found out later due to almost instant weeds popping up everywhere). It’s recommended to have at least 3” …. I got maybe 1”. I’ve gone back to them with what I found out and they ignored me at first. Then finally got back to me saying they would come out with more mulch and I’m their priority. But it’s been weeks now. I texted again 2 days ago asking please let me know yes or no and now they are ignoring. They are nice guys overall and the landscaping plants do look nice but I’m going to have to hire someone else to finish the job."

"My husband and I are beyond happy we went with Leo and his team! They were timely, efficient, helpful when changes needed to be changed, and finished quicker than we thought."