Get matched with top grab bar installation pros in Stockbridge, GA

"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."

"Shawn is an excellent communicator and very dependable. Anytime I call him for a job he goes out, provides a timely estimate and gets the job done right away. I have used his company for multiple jobs and referred him to others. His prices seem to be the most affordable as well."

"Brandon is awesome. He did a great job hiding my television and sound bar cords. In addition, he corrected work done by the person who mounted my televisions. I highly recommend him; he has great customer service."

"I have given him one star simply because he showed up. Joseph came here upon request because he was sent photos. Upon receiving the photos he provided an estimate. Once he arrived and realized the job did not require what he originally quoted, he said out of his mouth that the job was not worth what he originally quoted. He continued to push for the original estimate even after admitting that the job was not worth this. He mentioned feed his family which had nothing to do with repairing my bi-fold door. After negotiating and reminding him of what he just said about the repairs not being worth $320, we settled on $250. He put caulk on the hole in the door which is fine.. and he said he would be replacing the hardware on the door. No hardware was replaced. We get to the end where it’s time to pay. I asked him in text (I have proof) which payment method he would accept. He said he would accept discover card. He gets here and now he wants cash or zelle. He seemed as though he was slightly irritated that I had to go and withdraw the cash to send. If he had properly identified what I asked and what he responded to, he would’ve received the payment a lot sooner. Moral of this, be careful who you book for repairs. I will NOT be using this service again."

"He came out the same day I was looking for someone and did the job quickly. Very happy."

"Very professional. Came prepapre with supplies needed to complete the job. Respond in timely manner."

"I had this company come to fix the weather straps on my door and install new light fixtures. He arrived on time and was very professional throughout the process. The work was completed quickly, and everything looks great! The weather straps are secure, and the light fixtures were installed perfectly. I’m happy with the results. I would definitely recommend him and hire him again for future projects!"