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"Please see the earlier review (3/12) for context. I wanted to take a moment to share my experience with Mt. Valley Foundation Services regarding our sump pump installation. Overall, the team did an excellent job with both the initial installation and the subsequent repair of the discharge lines, which had come apart over time. They were professional, transparent, and truly seemed to care about the project. The only challenge I encountered was not with Mt. Valley Foundation Services itself, but rather with its parent company, Ground Works. From my experience, Ground Works has acquired many smaller foundation companies across the U.S., and it seems they may be struggling with logistical coordination. The call center they use is not very user-friendly, and I experienced multiple miscommunications and scheduling errors. Unfortunately, this puts Mt. Valley Foundation Services at the mercy of Ground Works' logistical issues. That said, I highly recommend working with Mt. Valley Foundation Services. My advice is to obtain the names and direct contact information of the service team when booking—this makes future communication significantly easier. Once I was able to reach the team directly, they went above and beyond to accommodate my needs. Living in a flood-prone area, I feel confident that the sump pump project they completed will be a tremendous benefit to our home and property. A big thanks to Danny (the manager) and his team for their outstanding work!"

"The services were well-done and timely. The workers were easy to work with and pleasant to be around. They surveyed and analyzed the problems and gave a fair estimate of the cost to repair. They were a joy to work with!"

"Crawlspace Medic - Augusta recently worked on our crawlspace. We were having moisture and water issues, a moisture barrier we previously put in had almost disintegrated, and originally-installed insulation was falling down. Kevin did a thorough inspection and gave me a comprehensive estimate, and his crew arrived timely and went right to work. They constructed a French drain within the crawlspace to drain off any water that would collect under the house, installed new insulation between all floor joists in the crawlspace, and installed a new, white 10-mil vapor barrier throughout the crawlspace. They taped over the seams and spiked the vapor barrier. We had previously installed an exhaust fan. They cleaned up the debris, and the crawlspace looks better than it ever has since we built our home in 1996. They worked continuously and did an excellent job. Tanner was very conscientious and came back to finish up. We are very pleased with the work they did on our home and feel so much better and secure about our crawlspace."

"We hired Performance Energy to air seal our attic and add additional insulation. Their representative provided a clear explanation of their process and provided a thorough assessment of our home's energy concerns. I had already done a lot to the house, so I was pleased to have a second set of eyes evaluating my work. They arrived with a crew of four, three were in the attic for several hours sealing all the gaps and cracks between the attic and the living space. They also used a thermal camera to check for leaks in my HVAC ductwork that was in the attic - prior to insulating. Once all the sealing was complete, they proceeded to add additional insulation throughout the attic. The only snafu was their generator died. We looked at the electrical connections and found the brushes in the motor had overheated and melted. It took about an hour to get a replacement generator and they were able to finish the project. Other than the generator - things went smoothly. I would definitely recommend them if you want to make your house more energy efficient. Don't add extra insulation until you have air-sealed!!"