Get matched with top small appliance repair technicians in Irwinton, GA

"They were hired on October. the 24th of 2024. On that day his employee Brian Steptoe gave me the estimate of 7,800 dollars. At that time I gave him $3,000 dollars to order the material, but I found out he never ordered the material. Every time I talked to him he would lie about the material. So I went to Mr. Corbin s place of business, he promised to put someone else on the roof replacement job. He sent another one of his employees Timothy Sturgis to come and do the job. I had to give $3,932.07 for material that was supposed to be already ordered. So the material finally came, but he ordered the wrong color. So I had too pay another $906.46 for the right color. The right color material comes, Timothy starts on the roof on March 18th, 25th and 28th, before he left that day I told him they were calling for rain he said he would be back on that Saturday March 29th he never showed up. So on Monday March 31st we had a thunderstorm it rained hard, I was at my Moms house my niece call me and said it was raining in my house. So I got in touch with Francis and Timothy to let them know what happened, the ceiling above my bed caved in it was a blessing that I hadn t gotten in bed yet. So one of my co-workers came and tarped it down, he told me it s raining in my house because Tim cut my chimney off and cut all of my vents out and just left holes in my roof, the estimate for the inside damage is $3,840.00 plus $2,500 for labor. I had already talked to another contractor about redoing my porch when the roof was finished, so when he came over he offered to put the tin on so I said okay that s when I found out that Timothy ordered the wrong size tin, so I called lumber city and they wouldn t take it back because that s what Tim ordered. And I never got the fascia boards which Tim said Francis had I paid $1,433.07 for them. And I never got them. So my contractor that did the porch took over the roof replacement. I had to reorder material that was $3,988.70, $2,500 for labor and $1,433.07 for the fascia boards."

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"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."