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Buzzell Plumbing Heating & AC

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Buzzell is a family owned company that has given full plumbing, heating and air services for over 40 years. Our company services in new commercial, residential construction and servicing all plumbing heating and air applications.

Business highlights

Emergency services offered
50 years of experience

Services we offer

Repair and new installation of heating, plumbing & air systems.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8132 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
3%
2
2%
1
1%
Showing 1-25 of 132 reviews
Susan R.
Nov 2024
5.0
Yes, I recommend this pro
$245
Steve and Hamp were so kind, knowledgeable, and helpful. They went out of their way to help give piece of mind with our HVAC system. Would highly recommend Buzzell and especially the service agreement to help ensure your system stays ready.

Larissa S.
Jun 2023
1.0
$1,400
Stay Away from this company as far as you can. Totally unprofessional, arrogant and overcharging people. I requested service on AC in my 1 bedroom Unit. A technician came, told me he could fix the issue just by adding some Very expensive freon that cost me over $1300 and in 3 days my Unit was not working again. When I disputed the charge, the owner said that he must be paid or would send it to collection. Arrogant, unprofessional people.

Rick M.
Jul 2019
5.0
Yes, I recommend this pro
$55
He fixed the leak.

Linda L.
Oct 2018
5.0
Yes, I recommend this pro
$320
Technician was very professional. He did a thorough job on AC units. Cleaned out clog in drain for return unit. Installed a cutoff switch to reduce risk of overflow in drain pan.

Frank F.
Sep 2018
5.0
Yes, I recommend this pro
$1,200
I had an complete HVAC change out by Buzzell around 3 years ago (see my prior review). My review remains top notch and is now confirmed. The Tech Serviceman was top notch (Arron) and knew what he was talking about (I've got about 35 years of experience both running and teaching how electrical power plants run, including A/C). I thought I had it diagnosed (a short that was causing the compressor to shutdown/restart) but Arron did a little bit of troubleshooting and determined in was actually a Freon leak (not a short). The Buzzell warranty was for 2 years labor and (from Reem) 10 year parts. Now this is where a grey area occurs. The Freon leak was from a part (covered) but, is the actual Freon also considered a "part". I talked to Mark (the supervisor/manager) who was a major part of my original review. He told me that Reem does normally consider the Freon as a warranty part. However, he offered a discount on the Freon which was probably not much over cost. From my experience (including initial offered prices) I would not hesitate to recommend Buzzell. They have great techs (yeah, Aaron, I mean you) and great management (Mark, if the head gets bigger is going to bust). The guys from Buzzell are all just "hired help". But people can be nasty or they can be nice. With Buzzell, you can want to do business with them again. I like Mark, Aaron and the other people that have come to my house. I think their prices are fair and Mark is something exceptional (again, see my previous review). I am not a Pollyanna. I'm relatively old (65), a Vietnam Era Veteran (married to a Vietnamese). My reviews are scarce (on anything, anywhere). It takes a lot for me to say anything. In fact I'm kind of a negative person. However, this Buzzell review has not changed in 3 years. If it does, I'll let you know.

James V.
Aug 2018
5.0
Yes, I recommend this pro
$195
Problem solved

Jeff A.
May 2018
5.0
Yes, I recommend this pro
$1,040
The had their people on site within an hour of when I called, and it was a Friday afternoon. They worked continually until finished, cleaned up well, and the technician was professional and friendly. I would recommend them to anyone.

Mark S.
Mar 2018
5.0
Yes, I recommend this pro
$12,182
Great on HVAC - some miscommunication on one area of plumbing that was easily rectified.

Rhonda S.
Jan 2018
5.0
Yes, I recommend this pro
$80
Great. Repairman unstopped and cleaned. No problems since.

Nancy O.
Nov 2017
5.0
Yes, I recommend this pro
.

Becky P.
Nov 2017
5.0
Yes, I recommend this pro
It was awesome. Quick to respond, polite and courteous techs. They cleaned up as they were going; couldn't ask for better service. The price was better than expected, didn't try to up sell unnecessary things.

Charles H.
Aug 2017
5.0
Yes, I recommend this pro
It worked fine.

Susan O.
Jul 2017
5.0
Yes, I recommend this pro
$265
Great. Very quick & we have not had any issues.

Mitch W.
Jun 2017
4.0
Yes, I recommend this pro
They showed up on time and did a good job.

Stephen B.
Jun 2017
5.0
Yes, I recommend this pro
$300
Excellent, mostly. Chad came by, was very courteous and professional, replaced the garbage disposal, unclogged the sink, asked him to check the bathroom sinks and he cleaned them and left. Excellent work, until later in the evening. We were blanching butterbeans when we noticed the new garbage disposal was leaking as well and called again. A representative was there in less than 20 minutes to change it out and everything worked out fine. I don't blame the disposal leaking on Bussell as I have had other brand new products with defects as well. We were just very pleased with the service and response we got from them. Not real expensive either.
Response from Buzzell Plumbing Heating & AC
"[Member Name Removed], Thank you for the kind words. We do our very best to serve our customers well. As a reminder we can help you with any heating & air needs too! Thank you for you business. Mark Buzzell"

Douglas W.
Feb 2017
5.0
Yes, I recommend this pro
They did a very professional jub
Response from Buzzell Plumbing Heating & AC
"Thank you [Member Name Removed] for taking your time to rate our company. The staff at Buzzell's strives to satisfy our customers. Our professional plumbers and HVAC technicians work hard to meet this goal. We appreciate your business."

Leaton J.
Jan 2017
4.0
$8,400
The installers showed up on time and in one day the HVAC had been replaced and operational. They did a good job of cleaning up after themselves and the HVAC unit has performed flawless since March 2016. I have seen a nice reduction in my electric bill for both the summer and winter months compared to the previous years with my older RHEE SERE 6 HVAC. To date the only issue I’ve had is with the drain pipe dripping condensation on my ceiling because it does not sit within the drain pan and it is not insulated. I reported the issue to Buzzell and all that was done to resolve the issue was tape some pipe insulation over the drain line (see Pictures). I guess they don’t sell the correct size of pipe insulation. What I have learn from this job, is that I need to be present when I have this type of work done in my home.

Patricia N.
Sep 2016
2.0
$1,200
Communication was bad, prices were changed several times and the part was not ordered over a 3 week period. The excuse was they hadn't heard from me. I drove 4 hours for this process to occur and to meet with several people, one which chose to come late without a call or apology. I called several times to find out about cost and to verify when it would be installed. If the service person wasn't sure about ordering the part why not call & verify. I asked to speak with the owner but I was told he they were not sure when he would be back. My concern is that I lost about a month dealing with that company and it should have already been repaired. I was told they would refund me, but that never happen. I would not use Buzzell or Angie's list again

Milo N.
Sep 2016
4.0
Yes, I recommend this pro

It took a little longer than I was expecting it to.


Morgan H.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Jean M.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Sharon W.
Apr 2016
5.0
Yes, I recommend this pro
$149
I've used them for two years now and can't say enough good things. I would recommend them to anyone!

Pamela T.
Apr 2016
5.0
Yes, I recommend this pro
unknown

James F.
Mar 2016
5.0
Yes, I recommend this pro
$50
unknown

Tony P.
Mar 2016
5.0
Yes, I recommend this pro
$125
unknown
...
Showing 1-25 of 132

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Buzzell Plumbing Heating & AC is currently rated 4.8 overall out of 5.

Buzzell Plumbing Heating & AC accepts the following forms of payment: CreditCard

Yes, Buzzell Plumbing Heating & AC offers free project estimates.

No, Buzzell Plumbing Heating & AC does not offer eco-friendly accreditations.

No, Buzzell Plumbing Heating & AC does not offer a senior discount.

Yes, Buzzell Plumbing Heating & AC offers emergency services.

No, Buzzell Plumbing Heating & AC does not offer warranties.