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"When facing unexpected plumbing issues, Keep Smiling provided truly excellent service. Their Technician was punctual, transparent, and highly skilled."

"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."

"OMG! I was so impressed with their professionalism, efficiency and knowledge. I highly recommend Mr. Marion Hodges!! He and Will did a very detailed inspection, explained and advised on everything I had questions. He actually asked me to let him know if I have follow up questions, which I am sure he will answer. Again, I highly recommend him if you need someone with his qualifications and expertise! "

"Awesome customer service! I called for my AC and they replaced the whole unit. Kim is so caring and professional on the phone. The technician Van was awesome as well! Very polite. Would highly recommend. They do a great job and clean up after themselves. Very quick and easy experience! Will 100% recommend."

"I m real estate agent and l work for this company about 2 years ago, my experience been really good my client like there services. And pricing and report is clear and comprehensive."

"Keith was extremely thorough, punctual, and efficient. He took the time to explain the entire process and provided a detailed report. I would definitely hire him again. Thanks, Keith!"

"Did an amazing job on our home inspection!!! Would highly recommend their services! Very knowledgeable!"

"Great person and very professional. Explained everything to me and got the job done quickly. "

"BEWARE! I hired them to inspect my first home purchase. The first issue that I noticed was that they didn't have access to the lock boxes that the other companies do. I had to get the sellers to make extra accommodations for this company. They then took 4 hours to "inspect" the bare minimum. They refused to check the windows because blinds were down yet never asked us nor our realtor (we were present the entire time) to simply open them. They couldn't check outlets because things were plugged into them instead of simply unplugging them. Yet they took so long that the sellers were calling our realtor complaining. Then after all of that time- they send me a report that a 3rd grader could have completed. Full of spelling errors, sentences that just don't make sense, and just information that any untrained person could provide. Pls see the attached pictures of our inspection report. We ended up hiring another company that did a fantastic job but wasted our $400 going with this company."

"Great service. Very prompt. Professional. Arrived on time and provided report as requested. All questions answered. Would use again. "