Get matched with top well and pump technicians in Helen, GA

"David and helper Josiah (training and soon to be expert!) were very professional and friendly. They came out to give an estimate for removing tank water heater and installing tankless electric water heater. David was very knowledgeable and helpful in answering my many questions. The estimate was detailed and explained perfectly. They showed up on time, did a perfect job and left the area perfectly clean. David explained to me how everything worked and again, answered all my questions. David and Josiah were friendly and even nice to my little dog, who barked at them until she realized they were "friends". David even gave her a treat! All you "dog people" know that is special. I highly recommend Palm Springs Plumbing for any job you need done! Oh and the lady in the office was so very nice, as well. Can't forget that, though I am sorry, I forgot her name."

"Chris and his team were quick, professional, and did a great job. Will definitely recommend them to the neighbors."

"as advertised"

"As a repeat customer, I can say that Billy never fails to deliver great customer service at a great price. He is honest and knowledgeable. We had an issue with our sewage exit drain pipe after record rain. He diagnosed the problem and fixed it. After the hole was dug he also noticed what could be another issue and upon further uncovering, he was 100% correct. Our pipe was semi disconnected just a bit further down the line. Taking care of that problem too while the hole was open saved us money and headaches! Our system is up and running well and the price was more than fair. If you want an honest, knowledgeable contractor, hire Amos!"

"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

"Plumber Brian came to replace a leaky hot water heater valve. The old valve was plastic and had deteriorated. Brian brought in a heavy duty brass valve replacement and skillfully removed the old valve and installed the new one. He cut and replaced nearby pipes as needed and offered suggestions on keeping our hot water heater in service a little longer. He did a surpurb job. Really a skilled plumber."

"We discovered a plumbing leak and the crawl space was flooded. This had obviously been leaking for an unknown period of time due to the plumbing problem. We never had water in the crawl space before. We noticed suspicious mold substance in the rafters and knew we needed to act quickly. We contacted 58 Foundations to evaluate and quote to correct/repair all issues. They inspected and confirmed they could help and that we did have Mold and developed a price quote for the repairs and perform Mold Remediation Services. We signed the contract to move forward asap. They scheduled the work to begin in the next few days. The original contract we signed, detailed the work that needed to be done for a total contract price of $22,011.00. We were notified the afternoon before the work was to begin that they failed to include $4,694.50 in their price breakdown and sent us a revision of $26,564.57. Mold Remediation: We were told a professional crew was to perform the remediation services with proper equipment and protection. Instead, the crew there doing all the other work did it and used no protective clothing, masks, gloves or equipment. They had rags, chemicals and spray bottles. I asked about the Mold crew that was supposed to do this and he said they were not available so his crew did the work. Numerous areas were left undone and when I pointed those areas out, they went back in to treat the areas. Installed a steel stabilizer to replace a wooden support. After installation, the front door had gaps and was sticking and is still sticking. Many other mistakes were made during the work, that I had to bring to their attention to correct/complete. At no time has management shown interest during and after completion of the job and to this date. Upon completion, the tech asked for the check for balance due. We had written it for the balance due of $22,026.022 and he said it was too much that it was only $17,472.65. It took 4 phone conversations with his office to determine the exact balance of the contract Our original contract was $22,011.00 – their revised contract was $26,564.57. At the time of final payment their total was still off by $100.00."

"Excellent- staff very friendly. Work was done quicker than expected. Kept us well informed of anything going on."

"Faucet repair"