Approved Pro
Gray Tile & Remodeling
Kitchen and Bath Remodeling, General Remodeling, Ceramic Tile Service,
About us
For over 20 years Gray Tile & Remodeling has been your go to source for quality, artisan tile work and remodeling. Looking for a turn-key ready kitchen completed top to bottom in 2 weeks or less? Does your outdated bathroom need a facelift? Our team will help you with the complete design, layout, material selection and are dedicated to your 100% satisfaction from start to finish. Call us today to schedule your free in-home estimate.
Business highlights
24 years of experience
Services we offer
Tile & renovation of residential homes. Basement refinishing, flooring (any type) bathroom and kitchen remodels.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
Our recent projects
- 38
Assorted photos uploaded by Gray Tile & Remodeling
- 3
Remodeling - Kitchen & Bathroom Project
- 1
Remodeling - Kitchen & Bathroom Project
Reviews
4.969 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 1% | ||
| 1% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 69 reviews
Nila B.
Aug 2025
General Remodeling
The job flowed smoothly and was completed in a timely manner. The team worked together smoothly and efficiently. I’m left with a room I may never want to leave!
Susan M.
Jul 2025
Kitchen and Bath Remodeling, Electrical + 4 more
On schedule and good communication. High quality work. Very reliable.
Patty H.
Mar 2025
Kitchen and Bath Remodeling
It went very well!
Stephanie J.
Dec 2024
General Remodeling
Gray Tile and Remodeling did a fabulous job adding a closet and reworking my washroom in my basement. They began and completed the work in timely fashion cleaning up the work area before leaving every day. They called and reorganized their schedules BEFORE the weather delayed progress. They were professional, punctual, knowledgeable and personable. I would definitely contract them again. They are exceptionally skilled, and I love forward to going from “honey do” to “honey through!”
Jason R.
Nov 2024
Deck and Porch Service
I couldn't be more pleased with the work Gray Tile and Remodeling did on our back deck. From start to finish, the team was professional, efficient, and attentive to our needs. They replaced our old deck and did an awesome job – it looks better than we imagined! They delivered exactly what we wanted, and the project was completed on time and within the exact price quoted, with no hidden fees. The crew was quick, finishing the job in just a few days, and the quality of their work is exceptional. Highly recommend Gray Tile and Remodeling for any home renovation projects!
Bob S.
Jan 2024
Kitchen and Bath Remodeling
Derrick and his crew were fantastic. They showed up on time, gave a full days work, stayed on the job every week day until the project was done, and did absolutely superb work. Derrick provided a detailed quote leaving no questions. Every member had great work ethnics. They took personal interest and worked with pride. I never met Derrick before he came to give me a quote. I would highly recommend his company for bathroom renovation. It was a pleasure watching them work. They really care about the quality of work. I plan on having them back for more projects.
Hank H.
Jul 2023
Kitchen and Bath Remodeling, Ceramic Tile Service
Excellent job! Quality workmanship! Would definitely use Gray Tile and Remodeling again. You will not be disappointed!
Jackie H.
Apr 2023
Kitchen and Bath Remodeling
Derrick and his crew were on time everyday, very professional, kind and polite. The job was done it the time quoted at the price quoted. I add an additional project and they handled it beautifully. My bathroom is beautiful! I have recommended to several people and some have already used them with the same success. These are hard working people that get the job done!!!!
Julie B.
Mar 2021
Kitchen and Bath Remodeling, Cabinet Making
Gray Tile & Remodeling did a fantastic job on my bathroom!! They were very professional and always kept communication open. They were there when they said they would be. I didn’t have to worry about a thing when I had to run an errand and they were still working. I will definitely hire them for any remodel needs I have. The workmanship was by far the best I have ever seen. They take pride in their work and it shows!
John B.
Dec 2020
Kitchen and Bath Remodeling
Derek and crew were very timely and easy to work with. They redid a bath and tiled a shower and tub surround in the master bath. They finished on time.
Scott C.
Nov 2020
Kitchen and Bath Remodeling
Project was completed as promised and the advice we needed concerning materials selection was welcome and resulted in a beautiful bathroom.
Kayley O.
Nov 2020
Kitchen and Bath Remodeling
Derrick and his team did a great job on our complete master bath remodel. They always showed up early or on time. There were no surprise costs and the job was done on time. The prices were great, especially compared to some other companies that contract out all their work. Most importantly to me, I found Gray Tile Remodeling trustworthy and had no worries about them being in my house.
Response from Gray Tile & Remodeling
"Thank you so much for trusting us to complete your project. I was a pleasure to work with you and hope you enjoy your new custom master bathroom suite."
Aaron B.
Nov 2020
Kitchen and Bath Remodeling, Ceramic Tile Service + 2 more
Gray Tile & Remodeling did an outstanding job on our Master Bathroom remodel. Daniel who did the quote & handled the Quartz Countertops portion of the job was a top-notch professional. Derrick Gray and his Team were on time, super efficient and made our vision for the space come alive. Very pleased that we selected Gray Tile & Remodeling for the job!
Response from Gray Tile & Remodeling
"Thank you for trusting us with your project it was a pleasure working for your family have a blessed day Derrick"
Felicia O.
Jul 2020
General Remodeling, Cabinet Making
Very unprofessional. The first time Mr. Gray came out..he looked at our house and we told him what we needed. He gave me a ball park estimate which is all I asked for at the time. I emailed him a detailed list of what I needed done and it took a while for him to respond. He finally sent a partner out to do measurements (who sounds extremely rude on the phone) but was a little more pleasant in person. He told me he would draw up what we wanted and get back to me with a price so we could get everything that we wanted settled. No response for WEEKS. I had to text him to find out why I had not heard from him. He came up with an Im sorry..I meant to reach out. He was over double the price of what he stated at the first meeting and his partner apparently told him what my budget was. By the way I didn't have a budget. He should have reached out as soon as he decided how much the cost would be and I should have been the one to decide if it was over my budget..not him. These guys just lost a really big project.. Good Luck if you hire these guys.
Response from Gray Tile & Remodeling
"If find your review unjust. We came out we looked at the project, and I was working on the bid. What you didn't like was the fact was that my first ball park estimate was between 50-60k. Then when John can to do the detail pictures and measurement the scope of the work was well over ( around 125K) what we had expected. My apologies on the slow response. I did promise a estimate and I did not send one. My plan was to follow up and review the scope of work. But yesterday your text was asking about the bid and at that point informed you about the cost. I never intended to upset you to the point of lashing out at our company. Estimates are free and we do our best to accommodate everyone. Your project was not a good fit for either of us and for that I apologize. It hard to believe that you can judged us in such an unfair manner."
Barbara H.
Apr 2020
Kitchen and Bath Remodeling, General Remodeling + 2 more
GRAY TILE AND REMODELING DID A FANTASTIC JOB ON REMOVING OUR JAQUIZZIE TUB WHICH WE NEVER USED & REMODEL INTO A LARGER SHOWER & ADDED A CLOSET - FANTASTIC JOB - SOOO BEAUTIFUL & PAINTED WONDERFULLY-WOULD RECOMMEND TO ANYONE!!!!
Response from Gray Tile & Remodeling
"Thank You so much for taking the time to review us on your project results, It was a pleasure to work with y'all. Please call us if we can be of service to you again Derrick Gray"
Justin A.
Jan 2020
Kitchen and Bath Remodeling, Ceramic Tile Service + 9 more
Derrick and his entire crew were top notch. Each member was kind and courteous. Derrick walked me thru each step of the renovation always communicating efficiently along each step of the way. I was never left in the dark or not knowing “where he was” or the status of the job. He completed the job on time and on budget with zero surprise fees. His craftsmanship is unmatched and he even made suggestions along the way that improved the overall look of my bath. We are very satisfied with the work done by Gray Tile & Remodeling and would highly recommend them for your next project.
Jacob K.
Jan 2020
Kitchen and Bath Remodeling, Ceramic Tile Service + 1 more
Excellent attention to detail; a very considerate and professional group of people to work with.
Edward G.
Dec 2019
Kitchen and Bath Remodeling, Ceramic Tile Service + 6 more
This was a completely gutted bathroom remodel from the floors to the ceiling. Nothing was untouched. Derrick and his crew were excellent and very nice to work with. I had received many quotes from other contractors, but Derrick's was the only one that had itemized break downs for each item of labor and parts that would go into this remodel. He was very responsive to any questions or concerns that I had and was on site when he said he would be. Needless to say the remodel came out excellent. I really appreciate that months later when a blower hose had disconnected from the Jacuzzi bath tub (not tightened enough from the manufacture) within days he had someone on site to remove and replace tile so that I could reconnect the blower hose. Derrick backs up his work and again does a great job.
Response from Gray Tile & Remodeling
"Thank you so much, it was a pleasure work for you both. I hope you enjoy your new Master bath renovation Thank you Derrick"
Tara H.
Nov 2019
Kitchen and Bath Remodeling, Flooring Sales and Installation + 2 more
i called Grays for an estimate on the kitchen remodel. We had the cabinets replaced, counter tops, flooring and appliances. They were all very professional, punctual and the job was finished on time. This was the best remodeling experience and we will use them again.
Response from Gray Tile & Remodeling
"Thank you for your glowing remarks. We here at Gray Tile & Remodeling take great pride in providing the best service and remodeling experience possible. Thank You Derrick Gray Owner"
April C.
Oct 2019
Kitchen and Bath Remodeling
There was a problem with proper installation of shower doors. According to worker that did the install, they cannot correct the issue. Proper due diligence was not done when the tile was placed in the shower, and now the doors hang crooked. I reached out asking for a solution, and have not received a response.
Response from Gray Tile & Remodeling
"Thank you bringing this issue to my attention I did receive a report from my installer that the install was acceptable base on pre-existing I did receive your email but didn’t open it until Tuesday night, whereas I was out of town did not respond until this morning Wednesday. Im sure that we can earn back you “A” review you left when we finished. Also note we have been back now three time to work out the issue. Regretfully Derrick"
Tim M.
Oct 2019
Kitchen and Bath Remodeling, Ceramic Tile Service + 3 more
Derrick and his crew did a great job. He listened to what we wanted and he made it happen. I highly recommend Derrick to anyone who needs a bathroom remodeled.
Response from Gray Tile & Remodeling
"Thank you for trusting us with you project Derrick"
April C.
Sep 2019
Kitchen and Bath Remodeling
Things went well. There was some problems as with any project, but all were resolved to satisfaction. I would hire them again.
Jerry W.
Aug 2019
Kitchen and Bath Remodeling, General Remodeling + 14 more
They finished on time & have completed punch list. The job was very professional & looks great.
Tamryn M.
Apr 2019
Kitchen and Bath Remodeling, Ceramic Tile Service + 7 more
Derrick and his team did a great job on our master bathroom (full remodel) and guest bathroom (80% remodel). It was amazing how fast they worked, and they were done within half the time quoted by other contractors. I love that I knew exactly who was in my home everyday since they do most of the work themselves, and they did their best to keep my home as clean as possible during the renovation. Whenever we had issues (which were all minor) Derrick was quick to respond and resolve them. Derrick also has a lot of integrity, which is rare when it comes to contractors.
Response from Gray Tile & Remodeling
"Thank you for trusting with you project, our team pride ourselves on providing top level finish’s to every project. I also know that perfection is not possible, but we are always willing to quickly fix any issues to the highest level possible. Thank You again, it was a pleasure working with you both and the results show in the fit & finish of you new bathrooms Derrick Gray Owner operator Gray Tile & Remodeling"
Donald P.
Mar 2019
Kitchen and Bath Remodeling
Derrick and Daniel were great to work with, helpful during the planning and professional throughout the process. I would not hesitate to recommend them!
Licensing
Insured
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FAQ
Gray Tile & Remodeling is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Gray Tile & Remodeling accepts the following forms of payment: Check
Yes, Gray Tile & Remodeling offers free project estimates.
No, Gray Tile & Remodeling does not offer eco-friendly accreditations.
No, Gray Tile & Remodeling does not offer a senior discount.
No, Gray Tile & Remodeling does not offer emergency services.
Yes, Gray Tile & Remodeling offers warranties.
Gray Tile & Remodeling offers the following services: Tile & renovation of residential homes. Basement refinishing, flooring (any type) bathroom and kitchen remodels.