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"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."

"Very nice people, did a great job installing gasline for a gas fireplace. Recommended."

"I had called a different company, scheduled a pro to change the main spigot outside which was damaged & rusty. I made an appointment for 12pm-4pm and about 11pm the pro called and said he couldn't make it today & would I reschedule for Monday. I called his office and told the scheduler that he had called to try to reschedule & she offered to get another pro. I said "No, I will try another pro". I called Ragsdale and the pro came straight over, changed the pipe line from inside to outside, added a new spigot and was done in less than an hour. I would highly recommend this plumber and I will only call them next time!! Thanks Ragsdale!"

"Morgan Pitman provided same day service to install a 50 gal tall gas water heater. Excellent customer service and workmanship while providing maintenance education. Old heater lasted 12 years so the cost and installation for replacement was staggering but less than competitors."

"Jay from rooter pro did an excellent relieving me and my family from dealing with a clogged kitchen sink drain. The price was fair and he was extremely personable and professional. Would 100% use this company again and highly recommend them."

"Mr. Plumber company have always provided a very quick response. Their work is superior and professional, specifically Chris Jackson. Chris replaced my Garage Disposal yesterday (3/24/2026). He explained to me the benefits of each size unit. He installed the new unit in a timely manner. Moving forward, I will contact Mr.Plumber for any of my plumbing needs. Thank you Chris for giving me my disposal back!"

"All services performed as needed. Prompt responses to any questions and the installation crew was hard working and efficient. Well satisfied!"

"I had water coming in my basement/garage. Two separate problems, walls leaking and water running from garage doors. CGS Waterproofing recommended a small interior waterproofing plus drains in front of my garage doors. The biggest difference between this company and the other ones we got out to our home, is that they were all recommending bigger systems than what I needed. They recommended just what we needed and it has been working great, no signs of water thanks to CGS Waterproofing!"

"Water pressure has been figured out. Very happy."

"Excellent experience! Blake was responsive and was able to install a perfect new sink for us. I would recommend Remedy to anyone looking to have plumbing work done."