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"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."

"Very nice people, did a great job installing gasline for a gas fireplace. Recommended."

"Ragsdale was able to work in an appointment for me with two day notice. My drain from the attic was completely clogged. After several attempts to clear the pipe the technician installed a new condensate pump and tapped to the water line to drain fixing the problem and future proofing my system in the attic. This took a couple hours total and the work was completed at 8pm .. great service and the price was right .."

"Jay from rooter pro did an excellent relieving me and my family from dealing with a clogged kitchen sink drain. The price was fair and he was extremely personable and professional. Would 100% use this company again and highly recommend them."

"Had gas water heater flushed, going to have new kitchen faucet installed, and signed up for a yearly maintenance plan"

"Wanted a new French drain install, helped me plan options and had my new drain installed same day great service very friendly"

"Mr. Byrd and his team were excellent. The price was fair and the service was much more than we expected. Carlos, the Project Manager, was meticulous in his work and very friendly. I cannot say enough about the finished project. They installed a retaining wall, as well as installed a French drain and sod. I definitely will call on Byrd Landscaping if we have other projects in the future."

"Will & Frank were great. They dug up an area from the outside and installed a French drain that went all the way to my backyard fence. No leak with today?s rain! Works splendidly!"

"I had water coming in my basement/garage. Two separate problems, walls leaking and water running from garage doors. CGS Waterproofing recommended a small interior waterproofing plus drains in front of my garage doors. The biggest difference between this company and the other ones we got out to our home, is that they were all recommending bigger systems than what I needed. They recommended just what we needed and it has been working great, no signs of water thanks to CGS Waterproofing!"

"They came out the same day and were able to fix the leak in our shower drain without issue. They were very friendly, helpful, and professional and also gave advice on some other issues we were having."