Get matched with top dock building and repair pros in Chamblee, GA

"Excellent. Custom Fence and Deck were very communicative throughout a rainy week long event as to when they would begin the work. The estimate was very reasonable and the final bill was the same as the estimate. No surprises. Most companies will not repair a fence they did not install. Custom Fence and Deck does Great job."

"the installation went great, it was done very quickly, the only suggestion I would have would be clean up."

"We enjoyed working with Frank and getting his ideas on how to build our new deck.  He offered a lot of nice suggestions after signing the contract, none of them changing the price he quoted us (which was very competitive).  He thought of things that could be done to enhance the deck using existing materials (i.e., eliminating waste) and to make the deck more functional.  His experience building decks was clear.  The crews showed up on time and were very professional to work with.  They also offered many ideas while building the deck, also not adding to the cost.  Our deck is over 1000 sq/ft so we appreciated all the ideas.  Per our request, they did a nice job cleaning the work area each day so our kids and dog could play outside safely.  They didn't seem to mind this at all.  We really enjoyed the crew.
The negatives:-
-  Our credit card was charged at each agreed upon interval, except they never asked for authorization.  This wasn't a big deal but after mentioning this to them after the first time they continued to charge without authorization.  We were not really concerned since they were on schedule and doing a fine job and charging the agreed upon amount.  Just be aware in case you plan on using multiple forms of payment (e.g., more than one credit card).

• - After they finished the project we needed them to come back out to make a few "adjustments".  Just normal expected things.  They kept giving us a day when they would show up, but would not make it out.  It rained a tremendous amount during this period and we knew they were behind and we were fine with that (we didn't have anything that couldn't wait and we trusted them).  It just would have been nice if they called to let us know they weren't going to make it out that day in order to set our expectations instead of us calling every few days to check on the next attempt date (they did answer when we called so they weren't trying to avoid us or anything like that).  They eventually made it out and gladly took care of everything we asked for.  I am confident they will continue to take care of warranty items in the future if any arise.
• Overall, I would use them again and have recommended them to our neighbors.  We really did enjoy the crew and the final product was on-schedule, at agreed upon price, and came out super nice.  I am glad we chose Deck Pro.  We got 5-6 quotes and found out that most of the contractors were jack-of-all-trades that hire crews that are not deck experts (they may be fine but we were more comfortable going with a deck company).  Frank employs his crews and all they do is build decks, or similar projects.  The crews work together on each project so they know each other well and know how to work together.  Good experience, I do recommend.

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"Great job will use again"

"It was very good.  It was a good experience. He did an awesome job. One of the ones I really wanted repair he did not have a ladder high enough to see what was wrong so it remains not working. He tested it. I think we went over like 30 mins.  The price was for parts and time over. I would not have gotten that anywhere cheaper."

"Donnie was professional and was able to fix a botched job by another repair man. Donnie was very personable with great knowledge. I’m glad the job was done right."

Expect Excellence Times are constantly changing, and it’s important to stay up-to-date with the latest trends and designs — especially when it comes to your residential or commercial space. In 2000, I brought my passion for art and interior design to life, and since then I’ve been transforming homes and office spaces in a way that aligns with my clients’ taste and vision

"Atlanta Basements LLC impressed us right away with their responsiveness in getting us a quote and tentative design. They returned our call the SAME DAY, visited us the following weekend, and got a quote to us a week after that. We tried 2 other companies prior to Atlanta Basements LLC; the first company took 2 weeks more than estimated to get us a quote, and we never heard back from the second one. The work got started a little late, but once started it went very fast. Communication was top-notch; they send Google Calendar invites for when they expect specific work to be done (framing, pluming, electrical, etc.) and update the calendar when things don't go as planned. The company puts a lock on your basement door and locks themselves out of the rest of your house, so they can get contractors in to do work when you're away from home (at work, etc.) My wife and I would come home and checked progress every evening, sometimes they were still there working. When they were not there and we had questions, the project manager ALWAYS answered his phone to discuss the work being done (again, top-notch communication). There were hiccups and issues, but the company always did what they could to make things right. For example, we had an extra programmable thermostat that we supplied in place of their non-programmable standard offering. Unfortunately, one of their contractors walked off with it. The Atlanta Basements project manager made sure he got us another (programmable) one installed. There were also small repairs that the project manager handled, at no extra charge! We asked for quotes to fix them, and in some cases he just took care of them. The price was a little more than we were expecting to pay, but we upgraded a few fixtures, carpet, and tile from the standard offerings (which increased the price), and after seeing the finished product, we are really happy. Some advice to anyone finishing their basement: it REALLY helps to know what you want. Have as much detail as possible. Put tape on the floor where you want the walls to go; draw pictures of any built-in shelves you want made. Study drawings and mock-ups that the contractors send you, and provide feedback early. It's much easier to change lines on a drawing than it is to knock down a finished wall. And listen to advice of the experts; they have done this before a few times."

"I had scheduled an appointment to meet during my lunch hour and got a message 10 minutes prior to the scheduled time that he would be 30 minutes late - obviously that doesn't work if I'm trying to meet at a designated lunch hour and had my day's scheduled completed full. Rescheduled for today Saturday, July 12th 10:00. 10:20 - not here no contact 10:30 - not here no contact 10:35 - email saying truck broken down (problem on July 8th was a broken down truck and he had to pick up his crew). I'm prompt and believe that it will be best suited to find another contractor for the work I need."

"It went good, showed up on time they build exactly what they said they were gonna do. Nothing went wrong we are very happy that it turned out exactly what they promised."