Get matched with top remodel designers in Trinity, FL

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"This business was a pleasure to work with for my bathroom remodel. The owner Ben was a phenomenal communicator from start to finish. He was able to provide me a fair and honest quote which beat other competitors in the area and was able to begin the project immediately. All of his employees were top notch; arrived to work everyday on time, were trustworthy and performed top quality work. When the project was completed, I was blown away with the results; the bathroom is honestly stunning. Would absolutely hire them again for other projects."

"Smiley and his crew did excellent work with great attention to detail. Owner Jason was easy to work with and attentive to my needs and timeline requirements. 5 Stars to the entire company."

"Fantastic! They were responsive and efficient. They were able to work within my budget and the results were amazing! Highly recommend!?"

"They did a really amazing job. It seamed after only a few minutes talk that they exactly knew what we wanted. So it was easy to built trust right away. They never tried to talk us in to something. They did the whole job while we where back in Germany and provided us with pictures from the work they did all the time and always responded to any questions almost right away. Special thanks to Jasmin.She always got back to my emails within minutes. I can highly recommend the Yety team when you want a job done perfect. They even started to put all the stuff back in the new cabinets."

"Skilled and good communication with Palo"

"Clear communication. Give them time to text back, it’s a business, not your friend sitting on the other end. Arrived on time, professional, courteous, took pride in his work. Will follow the care instructions to help this last and remain beautiful."

"My wife and I purchased a 1987 home with a horrible floor plan and a kitchen that would require a complete tear-out. The kitchen walls were angled with jogs, drop ceiling and loose floor tiles. We knew that walls and drop ceiling had to be removed making the lanai part of the main living area. After much research, we contacted S&W Kitchens of Tampa and met with Lacie Rice. Lacie was a delight to work with. She was knowledgeable about the process and very attentive to our needs. Her ideas and design expertise created an awesome floor plan and a fabulous kitchen. Joe was a perfectionist with the installation of our beautiful kitchen cabinets topped with crown moldings. A large island was created with a space for a beverage fridge that my wife and Lacie talked me into, and they were right :). Daniel Neris of S&W Kitchens oversaw the contractors during construction and both Lacie and Daniel went above and beyond to ensure the workmanship met the high quality standards promised by S&W Kitchens. Thank you Lacie and Danial for a job professionally well done."

"They were everything I could have imagined and more. From the promptness in the very first quote to always being there when he said they would be there. Javi and his whole team were totally professional, did a beautiful job, always cleaned up after themselves and was great to work with. Javi is very creative and has excellent ideas to present."

"We checked out several contractors for our kitchen and bathroom remodel, but GHI was the only one who respected our budget and worked in some nice extra touches we did not think we could afford. The incredibly talented crew was courteous, punctual, and always cleaned up every night before leaving. Our kitchen & bath look fantastic, and we look forward to hiring them again!"