"All done well and very prompt."

"We dealt directly with Steve. He 100% knows what he's doing. The city hires him for all kinds of things. We checked out quite a few competitors for water softener prices. Really no comparison. We ended up buying a water softener on Craig's List and then purchased the whole house filtration. Steve exceeded our expectations on the installation. YES I would use him again. Very knowledgable and competitive pricing."

"They were quick to respond and very professional. I can’t remember the name of the gentleman who came to find and fix our pool leak, but he was very professional, friendly, and thorough; he found one leak and fixed it quickly. We are very happy with the work."

"We both a new house and one of the bathtubs was a little rough looking. They came in and worked all day and the tub looks amazing! It's cheaper than buying a new tub but it looks like a new tub!"

"It was a pleasure to hire Jamie and his team. I had them install a new kitchen sink And faucet under my existing granite. Jamie offered To find me a sink at a good price, but I opted to find that and the faucet myself online. They removed the old sink, completed a pvc adaptation (went from double bowl to a single bowl sink), and swapped out faucets. Leo, the plumber, and Alonzo were excellent. They were very attentive to the small details. They unexpectedly had to replace the old faucet valves with new ones due to them being leaky. They had the parts with them! They even gave me tips to care for my granite too. Jamie was professional and kept in constant communication. Will definitely hire again for some bathroom updates."

"They price was a little high but it is a very good system. Workers were clean and fine at their job."

"Christian showed up promptly to review our installation and to confirm they had a filtration system that would work for us. He was able to offer discounted pricing and next day installation! Super friendly, super professional and super helpful!"

"Overall, everything went very well. I must say that this whole thing was somewhat of a learning experience for me. Unless you've done this before on your own, you probably don't know how the industry works. At some places, you go there, pick from a selection of granite styles/looks, and the price is posted on each granite slab or sample and includes installation. Pretty easy to compare styles & prices. However, I didn't go that route. On the initial ratings questions, I chose "N/A" for price. I'll explain below. I had previously worked with ProSource on a bathroom project and decided to go there first. If I remember correctly, their samples were mostly or only quartz material and we wanted to see more choices. They suggested I go to Omicron which sells only granite, so I did. My wife and I went there and found a slab we liked. We then contacted ProSource again and told them the slab we wanted, gave them some preliminary measurements of our kitchen and they gave us a quote. This was done all through email. Their quote was a little more than I had expected so I decided to get another quote through Angie's List. I found Bella Stone, read the few reviews that were there and decided to get a quote from them. I sent Mario the same measurements I had sent to ProSource and he gave me an estimate which was about $3K less. It was then when I started to discover that it's not easy to figure out just what you're paying for and how the industry works. Omicron is a supplier/distributor of granite. They only sell to "fabricators/Installers" and not to the general public and they won't tell you how much they charge the fabricator for an individual slab. So because of that, we didn't know if the slab we had picked was the least expensive, most expensive or somewhere in the middle of what they offered. As a result, it was impossible to tell exactly how much we were paying for installation. Different fabricators mark up the product differently and charge different prices for their work. In our situation, due to our measurements, we were at the point where we didn't know if we needed 1 or 2 slabs for the project. That meant the fabricator might have to buy both slabs from Omicron even though they may use very little of the 2nd slab for our project. I later asked what happens to the part of the slab that isn't used for our kitchen and Mario told me that he keeps that and can possibly use it for smaller jobs that may come up for him. That gave me a little more insight into how the supplier/fabricator relationship works. I chose "N/A" for price in the ratings but overall, I think I got a fair price, although I only got 2 quotes so there may be cheaper prices out there. When reading the reviews for Bella Stone, one of them stated that Mario had recently re-located from the northeast and had only been doing business in Jacksonville for a short time, but the reviewer's friend worked in a related field in Massachusetts so he asked if he had heard of Mario. He had and had also heard good things about him so it was then I decided to go with Bella Stone. Mario came to my house, took measurements and answered a few questions and everything went well. He did all the measurements by hand and not by laser which apparently a lot of installers use. He was there for about an hour doing the measurements. He indicated that based on his schedule it would be about a week before the actual installation, which was fine, we weren't in any particular hurry. I asked about the type of edge that would be on the granite and he compared it to a slightly curved edge that was on my microwave oven. After he left, I started thinking and remembering images in my head that I had seen in various showrooms over the years and I went online and researched. It turns out the there are MANY edge types out there, and with some of those types, there are additional costs associated with them. Again, this depends on the fabricator. I had specifically remembered one called "Full Bullnose". I contacted Mario and told him that I would prefer that edge instead of the one he described to me earlier. He said OK, but it would cost about $900 more. This seemed to be similar to what I had researched online. Being just before the week of July 4th, and due to both of our work schedules, we ended up delaying the installation for a few more days. Day of installation went very well. Taking out the old laminate countertops (this was not included in the original estimate but early on he had told me he could do that for $350, which sounded reasonable) went smoother than I had anticipated. They were very careful to get them out without damaging the cabinets. It was pretty much an all-day process. There was a separate part of the granite installation where a backsplash was required and the wall where it was to go was not exactly flat, so he had to take a chisel and carefully chip away part of the sheetrock so the backsplash would fit flush along the entire length of the backsplash. That went well also. Mario did seem like he really cared about the quality of his work. He took his time during the installation and at one point after he and his helper brought in the biggest piece of granite and put it in place, he saw that something wasn't exactly right so they carried it back outside, trimmed it up a bit and brought it back in. Along with the new countertops, we also got a new sink which came from Omicron as well. Mario said he knew a plumber that he works with and asked if I wanted him to get me a quote. His quote was reasonable so I went with him. That worked out very well as they talked to each other and coordinated when he needed to get there for the plumbing part. I didn't need to get a plumber on my own and worry about having him get there too early, or not show up at all and have it cost more money. Most of the installation did not include a backsplash, as we wanted to explore some tile alternatives. I asked him to bring me a decent size scrap piece that we could take with us when shopping for tile, and he did, and he even made us a very nice granite cutting board from some of the left over granite! So I guess the overall message here is that we were very pleased with Mario's work. The secondary message is do your research and ask about any variables that you can think of that may apply to your situation like edge type, demo/removal of existing items, plumbing/electrical. Ask the fabricator/installer if there are any variables that HE can think of that may come into play. Our installation was a fairly simple one. In all fairness, the first quote I got from ProSource didn't indicate an edge type either, so if I had gone with them, their revised quote may have ultimately been higher as well. I would hire again and recommend Bella Stone for any granite installation."

"

Love the product.  We selected Wilson Arno Quartz tops.

Price was very competitive.  Fast turn around on install.  They template on Tuesday and installed on Thursday.

Problems with install.  Guys were very courteous. The should read install directions.  They brought in top for cook top and then cut out hole inside the house. This raised all kinds of dust.  The island top was never glued down on the first run.  The sink was a granite sink and it took three tries to install.  Not happy with this part.  I finally made my own cleats and installed them myself and this has worked fine.  The installer stated that there was not enough room, but I had no problem. The sink base is a standard 36" and the sink was a standard 33".  Keep an eye on sink install if you use them.

Product and price were good, but just watch them on the install.

MS

"

"My wife and I contacted the happy filter to design and later install landscaping at our new home. We met and surveyed the grounds. Later a proposed plan was drawn and accepted. With a go ahead the plan was perfectly executed. My wife and I were estatic with the results. We also decided to create a water feature. After discussion a plan was made to create a babbling waterfall inuding a hidden pond. The result was breath taking. Even now neighbors and guests slow while passing by and gaze at the results of the projects. Others stop to tell us "how beautiful". We would not hesitate to recommend the happy filter to any one because we are so happy with the finished project."