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"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"Signed contract 11/12. Permitting request made; permit issued 1/30/2025. Drywall/insulation work begun almost immediately. Spoke on phone with GC just over 2 weeks ago to review time frame for rest of work. GC stated he planned to meet with me and walk through the following week. Stated painting would begin the following week (this would be the week of 2/10). Neither event happened. Also asked about floor tiling job, as I had outside company doing the job & wanted to let that person know when he could plan on the job starting. GC stated 2 weeks out; that would have been this past week. This didn't happen either. I texted GC 2/18 to ask if we could meet at house the next day. No reply. Called cell # 2/19 requesting call back to discuss lack of recent progress. Emailed 2/21 with same request, reminding him that I'm renting a place & am unable to stay indefinitely. Again asking about time frame on project. On 2/22, texted again, asking that he please call me. Each time I've attempted contact, I've asked him to please call me to discuss project & time line. He has not responded to me at all. This is the reason for my complaint. As of now, I feel left in the dark about whatever is happening or not. He is not communicating to me. I feel like he is avoiding contact. At present, I have no idea what his plans are schedule-wise for the project. It feels like my house project is in limbo right now. For more than a week, nothing has been done inside the house, with no explanation as to why. I think the GC has possibly over-extended himself, due to the magnitude of people needing assistance post-hurricanes and therefore may not have much spare time. But he needs to make sure his customers are being taken care of and communicated with."

"This business was a pleasure to work with for my bathroom remodel. The owner Ben was a phenomenal communicator from start to finish. He was able to provide me a fair and honest quote which beat other competitors in the area and was able to begin the project immediately. All of his employees were top notch; arrived to work everyday on time, were trustworthy and performed top quality work. When the project was completed, I was blown away with the results; the bathroom is honestly stunning. Would absolutely hire them again for other projects."

"Joe, Jim and Marcin are outstanding individuals to work with. We hired AAA Services for a complete condo renovation, and we are extremely pleased with their services, subcontractors and our new home. We highly recommend AAA Services!"

"Smiley and his crew did excellent work with great attention to detail. Owner Jason was easy to work with and attentive to my needs and timeline requirements. 5 Stars to the entire company."

"They were everything I could have imagined and more. From the promptness in the very first quote to always being there when he said they would be there. Javi and his whole team were totally professional, did a beautiful job, always cleaned up after themselves and was great to work with. Javi is very creative and has excellent ideas to present."

"Great work done with a short time Enjoyed the outcome"

"When we decided to do a complete teardown and redo of our kitchen, we knew we needed a full-service company that would manage the process, start to finish. We definitely got that with S&W Kitchens. They took care of every detail and gave us a new kitchen that exceeded our dreams and expectations. We knew we needed a designer that we would feel comfortable working with. Our designer, Laura Scott, listened to us and completely understood our vision. She used her design know-how and considerable talent to pull together a kitchen that is not only beautiful, but incredibly efficient as well. There is nothing better than function meeting form and she definitely achieved that for us. She was attentive to our project throughout the process, checking to make sure all was going well. She went with me to the slab yard and patiently viewed all the countertop options to narrow down the selection. I really appreciated her helpful suggestions and support during the selection process. Picking out the color palette and the various materials for the kitchen was a breeze with her guidance. Looking at the result, we would not change a thing. We were impressed with the S&W planning process where no detail was overlooked. A great deal of attention was given to planning, which we believe is a large part of the success of the project. S&W provided us with full documentation, including all of our decisions, plans and diagrams for the crew, and the sequence of events that would take place over the course of the project. The project stayed on track with only minor delays, resulting in a fully functioning kitchen by the promised end date. Our project manager, Dale Thomas, is highly skilled at managing a project. Not only did he keep the project moving, he used exemplary problem solving skills to resolve issues that came up along the way. He elicited excellence from his crew, trade contractors and vendors. Observing him in action, we came to trust that we were in good hands with Dale and crew. Friends had warned us that a kitchen redo of this magnitude would be a horrible experience. But S&W made it as painless as possible. Before tearing down the kitchen, they moved our refrigerator to the dining room so that we could set up a temporary kitchen to use during construction. They were thoughtful of our comfort throughout the process, keeping disruption to a minimum. The crew was friendly and considerate. They cleaned up at each step of the process and hauled away multiple trailers full of debris. They hooked up our washer and dryer early on to allow us to do laundry at home as soon as possible. Long story short, the experience was far less disruptive than we expected. In a word, S&W stands for excellence. We are glad we went with them and would definitely use S&W again in the future."

"I want to share my experience with Ambry Design for a custom closet. It was a flawless and professional process beginning with the Design Consultant, Dave Cousineau, and ending with the installer, Matthew Ridgeway. When we visited their showroom, Dave was able to complete a design based on the measurements provided so when I left that day I had much more information than I expected on the initial consultation. It was also very helpful that Ambry has a showroom and factory right here in Largo and we were able to see all their products. Best of all , there was no-pressure to buy on the spot. We had an installation date within 2 weeks of the consultation. Matthew Ridgeway completed the installation in about 3 hours. He was ultra-polite, very professional and his work was stellar. We could not have had a more positive experience from beginning to end and the closet is more beautiful than I expected."

"Jason did a great job on my bathroom I wanted shelve cubes in the shower so he designed two cubes and then tiled the whole shower. After he put up the glass shower doors it made the bathroom look like a new room. I would highly recommend!"