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"Was lucky it was a quick easy clean out job and did not have to go to far down the sewer line."

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The plumber had to access the pipe thru the kitchen wall. He cut a hole in the wall and had to saw the iron pipe to gain access

 to the blockage. We were so glad the repair was complete and clean up was done.
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"I was quoted a price on home adviser for a inspection port on my sewer line. When i received my free quote that price doubled, but I was told in advance and everything I was told during the free estimate at my home was accurate. so,,,They were honest. I am a little gun shy because the last plumber wanted $20,000 and half down and a paper he filled out that the work was completed and for me to have it notorized the next working day. CALL ME GUN SHY (I am still working on having his license looked at)"

"Let me begin by saying that I have talked to the owner about my dispute and that, although he promised to look into it and issue a refund, I've not received it. My whole house was backed up on a weekend. The first plumber was a very good, polite, young guy who put nearly 200' of wire down the vent stack to clear the clog. The main line on the street is 50' away. A month or so later, it was clogged again and a different plumber came out to perform the same task and cleared it again. Two weeks later, it was clogged again and they sent out another plumber, waiving the 'call out' but couldn't get past 40' due to roots, in fact he had great difficulty snaking past the bathroom and spent hours trying - good for him, but I was paying for it. They called a more experienced guy out who brought a different tool - the right one for the job. He located the main clean out trap which was buried, although he broke the top of the cast iron fitting with his tool. He identified roots 40' down my main. They suggested now that the broken trap needed to be replaced for $480, plus run a camera for $800 - 1200, then the cast iron main would have to be replaced - likely several thousand. Once he saw me starting to dig up the lawn to find the supposed broken cast iron line with tree roots so I could go to Home Depot to do a DIY, he told me the truth. . . . the clog was on county property and they would clear and replace it all for free. I called the county, they were out the same day, ran a camera, dug up the lawn and the street replaced asbestos (not iron) pipe, and were great. Over $800 spent with Slaughter. . . I don't mind paying for the emergency call out, but I do for the inexperienced plumber's time, the broken trap, and the return calls when they should have told me it was county property at the start. The owner said he'd refund a portion and brief his crew, giving him the opportunity to right the wrong - no response since. Since I promised him to give him the benefit of the doubt and the opportunity to do the right thing instead of blasting his business on social media, , I'm making this post. I will also share on other sites if there is still no response through Angie's List. I'll update if he follows up. As for Angie's List, this is the 6th home service I've used based on their rating and I've had very poor luck. I'll probably be cancelling my membership very soon."

"Did a great job troubleshooting sewer drain and gave me a estimate."

"very professional, clean, courtesy plus"

"I had my sewer line from the house to the street. I couldn't have been more pleased with Dave, who handled the job from start to finish. He kept me informed through the whole process. Completed everything in a timely way. cleaned up when done. Thanks for a great jjob."

"Nick came out and did an excellent job cleaning my sewer lines and got it done in a timely manor. If anyone needs this type of work Iâ  d definitely recommend!! Nick was also very knowledgeable and professional."

"Perfect job. Estimate did not change. Techs were seasoned professionals. On time arrival. Same day completion of project. Complete clean up on job site. Will refer and use again."

"Our experience with Red Cap was outstanding. We had a serious main sewer blockage that required replacement of most of the sewer line. From our first visit from Alberto, through Blake examining the line with a camera, to the remarkable work of Rudy and Duran doing the actual replacement, we were highly impressed by their professionalism and knowledge. Rudy and Duran especially deserve high praise for their hard work in 90+ temperatures. They were always cheerful and polite. Highly recommend Red Cap!!!"