Paradise Exteriors LLC
Paradise Exteriors LLC
Welcome to Paradise Exteriors, Florida’s leader for premium windows and doors. Feel at home with our family owned business that is operated on a foundation of integrity and dedication to excellence. Our family is committed to yours. We provide products tested to withstand extreme weather conditions including category 5 hurricane winds over 180 miles an hour, keeping your family safe and secure. Our products incorporate cutting edge home security technology, protecting your family from intruders 24 hours a day 365 days a year. Enjoy the peacefulness of your home by vastly reducing unwanted outside noise and disturbances. Save thousands of dollars annually on your homes insurance and energy bills with award winning energy star rated products. Enhance your homes overall value and curb appeal with premium windows and doors that will set your home apart. Our family takes pride in providing a memorable five-star customer experience with clear and constant communication throughout each step of your project. Call us now at 561-732-0300 or submit a form online to receive your complimentary quote and create your Paradise today. We provide a 30% discount for Seniors and Military. Thank you and have a Paradise day!
"On September 16, 2025, I met with a Paradise Exteriors sales representative who first quoted me $113,000 for window and door replacement. After a few “calls with the owner,” the price was lowered to $82,000 on the condition that I sign the contract and pay a $5,000 deposit that same evening. I was assured that under Florida law, I would have three business days to cancel without penalty. The following day, I emailed the sales representative to cancel. On the morning of September 19th, within the three-day cancellation window—I hand-delivered the signed Notice of Cancellation to their office. Mark Hildreth, Vice President of Operations, signed and misdated the document for September 20 instead of September 19, which would have made it appear I missed the deadline. When I later checked the form in my car, I noticed the incorrect date. I immediately returned to the office, where an employee tried to white out the error; I insisted on a new signature and correct date. Despite complying fully with Florida Statute §501.025, which requires refunds within ten business days of cancellation, Paradise Exteriors failed to return my $5,000 deposit. When I called, they said it was in review and they actually have 14 days. I reached out to the sales rep and asked to investigate it , I spoke to an employee at a booth they had set up and had him send a strong message back to the owner. None of that helped me get my deposit back, until October 15, 2025—more than three weeks later—I had an attorney send a certified letter. Only then did the owner personally call and hand-deliver the refund that evening. Based on my research, this appears to be a recurring practice. Public complaints show other consumers waiting for refunds after cancellations. Paradise Exteriors currently has 37 BBB complaints in the past three years yet still holds an A+ rating. And 30 negative reviews on Angie’s and they still have 4.5 stars. These ratings do not help the consumer and I ask that you review your ratings"
Glenn M on October 2025
Welcome to Paradise Exteriors, Florida’s leader for premium windows and doors. Feel at home with our family owned business that is operated on a foundation of integrity and dedication to excellence. Our family is committed to yours. We provide products tested to withstand extreme weather conditions including category 5 hurricane winds over 180 miles an hour, keeping your family safe and secure. Our products incorporate cutting edge home security technology, protecting your family from intruders 24 hours a day 365 days a year. Enjoy the peacefulness of your home by vastly reducing unwanted outside noise and disturbances. Save thousands of dollars annually on your homes insurance and energy bills with award winning energy star rated products. Enhance your homes overall value and curb appeal with premium windows and doors that will set your home apart. Our family takes pride in providing a memorable five-star customer experience with clear and constant communication throughout each step of your project. Call us now at 561-732-0300 or submit a form online to receive your complimentary quote and create your Paradise today. We provide a 30% discount for Seniors and Military. Thank you and have a Paradise day!
"On September 16, 2025, I met with a Paradise Exteriors sales representative who first quoted me $113,000 for window and door replacement. After a few “calls with the owner,” the price was lowered to $82,000 on the condition that I sign the contract and pay a $5,000 deposit that same evening. I was assured that under Florida law, I would have three business days to cancel without penalty. The following day, I emailed the sales representative to cancel. On the morning of September 19th, within the three-day cancellation window—I hand-delivered the signed Notice of Cancellation to their office. Mark Hildreth, Vice President of Operations, signed and misdated the document for September 20 instead of September 19, which would have made it appear I missed the deadline. When I later checked the form in my car, I noticed the incorrect date. I immediately returned to the office, where an employee tried to white out the error; I insisted on a new signature and correct date. Despite complying fully with Florida Statute §501.025, which requires refunds within ten business days of cancellation, Paradise Exteriors failed to return my $5,000 deposit. When I called, they said it was in review and they actually have 14 days. I reached out to the sales rep and asked to investigate it , I spoke to an employee at a booth they had set up and had him send a strong message back to the owner. None of that helped me get my deposit back, until October 15, 2025—more than three weeks later—I had an attorney send a certified letter. Only then did the owner personally call and hand-deliver the refund that evening. Based on my research, this appears to be a recurring practice. Public complaints show other consumers waiting for refunds after cancellations. Paradise Exteriors currently has 37 BBB complaints in the past three years yet still holds an A+ rating. And 30 negative reviews on Angie’s and they still have 4.5 stars. These ratings do not help the consumer and I ask that you review your ratings"
Glenn M on October 2025
