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"Absolutely appalled by the unprofessional manner of this company. We called this company as a second opinion for an issue with our AC. After the first quote we had a general idea of the issue but being naive to this matter we thought it best to get a second opinion. The technician- ISMEAL SAMANO- absolutely tried to take advantage of the fact that only myself was here (female,29) and not my husband. After getting the feeling this was happening - I followed my gut and called my husband to have him speak with the tech directly (all of which was on speaker, I was able to hear everything). This tech spoke of many issues - suggested a whole new AC UNIT, and then casually let my husband know he would be "rinsing off the coil, probably won't do much, but may help for now". At the time of payment, I received a total of $221.30. The original price of the quote was $89. Confused I asked the technician to please explain the additional cost. He seemed lost.. Could only say that "I normally HAVE to charge close to $300 for that rinse service, I dont feel comfortable doing to that you. So I charged you the least I could." - Which was around $130.00 for a rinse... of our water. I made sure to ask if this was proper procedure for their technicians to performs tasks on a unit that cost money to the homeowners, without their knowledge. No reply. Before the technician left, my husband and I made sure to ask what exactly that rinse did, are we able to run the unit now at least? This technician told us yes. Although the technician from days prior from COOL TODAY made sure to tell us to try to leave it off as much as possible due to overheating. Scared of what can happen in that instance I made sure to be clear to ask this technician again that it is safe to keep on. He said yes again, just as the unit shut off and can very audibly hear it attempting to kick back on (causing it to overheat). I pointed this out to him and he attempted to say it was because our thermostat was set to that temperature, that is why it cut off. I immediately went to set it lower to show him that is not the case, that it won't kick back on and stay. But instead, this technician absolutely knew we were skeptical of him and his request for payment and that his "rinse" for $130 did absolutely nothing. He nearly ran out the door. After going through all of this I attempted right away to call customer service to inquire if this is proper procedure for their technicians to do this without homeowner approval. Her response was "No, but it sounds like there may have been things said I don't know about, so wait for 12 hours and well get back to you". Absolutely appalled. I greatly pride myself on my involvement with my community and close-knit relationship with my mom groups online. I am happy I am at least able to spread this awareness so all my other Mama's can avoid being targeted by despicable company. Be safe and aware Mama's, ladies, and everyone without proper knowledge!"

"Initial visit was not good. Jose was condescending and not understanding the situation. Second visit included the branch manager. While they spent a lot of time, I was quoted $1700+ to “fix” the issue. Turns out Jose misdiagnosed the bathroom venting problem. Said venting never went anywhere and needed to cap it off in the attic. While I am not a plumber, I saw the situation- pipes had come apart from the junctions. No investigation- it was completely apparent. So either incompetent or fraudulent, do NOT use this company."

"We engaged Tropical Outdoor Solutions through our landscape architect for a total renovation of the exterior of our property. In addition to replacing nearly all plantings, our project involved laying new drainage pipes and installing entirely new irrigation and lighting systems. The results were at best disappointing. In many cases, Tropical was unable to obtain prescribed plantings, necessitating unsatisfactory substitutions. Some of these were so small that they stood little chance of surviving, including two trees that looked more like none too healthy saplings. Plantings were unevenly spaced in many places. Failure to level the ground after excavation created uneven turf. Sod was laid blocking two gutter drainage outlets. No irrigation was provided for an area of shrubbery. Metal edging had to be revised several times. Landscaping of a small atrium, part of the original plan, was never done. Tropical told us that the project would take about three weeks; instead, it dragged on for many more. The project lacked adequate supervision and monitoring of the work by senior personnel. Several requested adjustments were either not carried out or ignored completely. The attitude and behavior of some members of the crew were distressingly unprofessional We have spent the last several months trying to correct these problems, necessarily incurring yet more expense and time lost. We entrusted a six-figure job to Tropical Outdoor Solutions but were left with an incomplete and suboptimally executed realization of a carefully designed plan. We certainly would not recommend Tropical Outdoor Solutions for carrying out sizable landscaping projects."

"No response to our messages about having a new turf field installed 950sq ft."

"These guys are awesome! Super up front on pricing and did the whole install in less than 4 hours! I completely recommend this company and will use them for future project 😊😊 Thank you so much Marco!"

"Service was great. Tech followed up to see if we were happy and everything working as planned, and it was. We would recommend Florida Water Consultants LLC to anyone needing a water filtration system."

"Did a good job."

"Did a great job and quickly finished"

"Everything went well. Thank you."