
Serving Marathon, FL and surrounding areas
Approved (Corporate)
Super Service Award Winner
In business since 2006
Free estimates
Warranties offered
"OK, so I have only had the windows for 3 days. Cannot review the product since I have just started using it and enjoying it. Another review on the product will follow. I will review all other aspects though. Sales Experience: My sales person was Michael M. Came to the house, measured and provided me a quote, I did not want a whole sales speech on why/what/and how of impact glass windows. I had done my research. He provided me the quote right away via e-mail ( who still uses pen and paper) and after couple of days we had reached a verbal agreement and a contract was signed at their Doral facility. Why ASP Windows: Granted, I had several other estimates and I was being very specific about what I wanted.Their price, their attention to detail ( I had spoken with another customer of theirs), the no pressure sales tactic and the availability of the product I wanted were the major selling points for me. Showroom Visit: I kept on bugging salesman to look at samples and such, visited their showroom twice to scope out the product. Very clean facilities and very friendly people always willing to help. Wait time for Installation: I was told XXX weeks ( not divulging information, not to offend other customers) and i received a call in less than XXX weeks stating my windows were ready for install. Due to scheduling conflict, i had to push installation and missed having them installed before Dorian, so I had to shutter up. Tuesday after Dorian, installation began. Window Installation Crew: Crew of three guys. It was obvious this was not their first time around the rodeo. They had almost all windows done before the day. They left the big patio door for the following day, as it was obvious it was going to take longer. Door Installation Crew: 1 guy. This dude knows his way around a door. Had both doors installed before end of day, even after having to wrestle iron gate from a concrete wall. That was the hardest part of it. Post Install Work Crew: 1 guy came over the day of the inspection in order to caulk the windows after inspection had been done. For some reason, certain cities require the caulking to be done after the inspection in order to allow inspector to see the anchors, shims, wood etc. The guy who did the caulking....a master at his craft. I could not have done a better job than that. Just like they advertise, the crew took their time covering my furniture and helping me move stuff around. They helped me take the window treatments off. Yes, there will be dust around after the install even though they were very meticulous about cleaning, but what can you expect; very fine dust cannot be removed with a broom and a vacuum cleaner. That is up to the owner to mop. I have NO complaints about any of the people involved in my transaction with the company. I give them 5+Stars if there was such a rating. For those needing financing, they have plenty of options to work with you on that. One thing I recommend to everyone; if you are doing a PACE or Ygreen loan, make sure you educate yourself about the Pros & Cons of such an option. A detailed review on the product will follow."





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