Louver Shop

Company does not return phone calls. They got my money and thats all they care about. Terrible experience . Blinds installed wrong. Arbitrary decisions without consent snd Never signed off on approval of what they did. Scam company. Installed the cheapest plantation shutters at my expense.

Great work

Very good company. On time delivery/installation, quality products, great staff. Highly recommended.

Plantation shutters are expensive but Ronnie with The Louver Shop had the best price, with a good product and good service. Would recommend.

All about customer service up until you give the 50% down. Then there was absolutely no communication, even after the promised time-frame of 6-8 weeks had passed. Nothing but a runaround when it comes to actually having your order fulfilled.

Very responsive and professional.

My only con was the the installer . He did a great job but is a smoker and my house smelled like smoke for a few days after the install.

Bill was great, fast and informative. Very knowledgeable.

Best price out of six estimates, and the work was perfect! Low wait time for replacement blinds. Will use again!

Craig was straightforward, transparent and great to work with. He worked with us in fabric and shutter selection to get the right look and feel for our spaces. Everything looking great thus far!

Good job. Done well Perfect fit.

I am extremely happy with every part of the experience with the Louver Shop. The salesman was prompt, courteous and very informative. The installer, Joe, was meticulous, very neat and clean with the installation. The plantation shutters are beautiful and I will definitely purchase more for the windows on the back of my house in the near future. The price was r=very reasonable. I am happy to highly recommend The Louver Shop

The sales salesman Bill and installation staff Tony were courteous, informative, and very helpful. I would highly recommend The Louver Shop for the purchase of plantation shutters Tony friends and relatives.

The outcome of our recent Louver Shop plantation shutter install fell significantly below our expectations. Josh T. was the rep who handled consult, sales and install. He installs in Kansas City. (We were billed from Louver Shop of Wichita, associated with Megan T.) Specific concerns include product quality, installation, and customer service: - Doors are not square - this results in a pronounced sag in the center where the doors meet, even though the vertical part of the frame (where the hinges are) is fairly close to level. - Slats within a door installed are slanting down vs. straight. - When closing the doors, the top and bottom do not contact the magnets at the same time. The degree of misalignment varies from 1 inch to 1.5 inches. - Doors within a shutter set not secured at the same height. - Single doors installed crooked, sticks in one corner. The light coming through the gaps much wider on one side vs. another. These issues were pointed out to Josh at install and he responded that the shutters looked great and any adjustments were unnecessary. When our concerns were put into writing, his response began with *LOL*. The Louver Shop main office was difficult to reach and once we did connect with them, quickly re-directed us back to Josh. Specifically, I researched and reached out to Greg Bangs, President of Louver Shop, who was quick to distance himself from this disaster. Do not believe the commitment to satisfaction touted on the Louver Shop website. Their business model is to license people to handle the entire client-facing product cycle (consult, measurements, orders, install, customer service) and distance themselves from the issues. I have photos to share, looking for a place to post them on this site.

They were a few dollars higher, but well worth the difference.

Gary was absolutely wonderful to work with and got our window coverings installed right on time and they look great!

Love our remote control shades! Must say though, a bit pricey.

Awesome experience and easy to work with. They worked with our schedule and within 3 weeks they were installed. The shutters look amazing and also made int he USA. I would recommend The Louver Shop and will use them again in the future if needed.

Well done. Happy with result

We have not yet had the blinds installed, but the service tech who came out to measure for the blinds showed us the quality of the materials, explained the cost, and was very professional.

Bryan D. came and completed the job to my satisfaction.

I would certainly use them again when I need more window treatments