Get matched with top window screen repair pros in Lorida, FL

"Great job!"

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"In Jan 2019, we paid them $3100 to rescreen our pool area. We were given a 5 year Warranty. It looked like a great job and they had to come out and replace a panel a rat ate through, and we paid for that. Perfect. Then we got iguanas that pulled 2 panels from the roof side of the house. We offered to pay for those, However, there are 6 more panels that came loose and the spine is hanging and loose panels are flapping that were NOT done by the animals. The workmanship should last more than 6 months. We have not had any storms and with just daily weather, so many panels should not have come loose. We called, texted, sent letters with no response. We only want the screens repaired as stated in the 5 year warranty, which is not being honored. We don't like doing bad reviews but are really hurt that the screen warranty is not honored. $3100 is a lot of money for us and we are back where we were with bad screens. All we want is, the screens fixed and we will pay for the 2 panels damaged by the iguanas. Thank you."

"On September 16, 2025, I met with a Paradise Exteriors sales representative who first quoted me $113,000 for window and door replacement. After a few “calls with the owner,” the price was lowered to $82,000 on the condition that I sign the contract and pay a $5,000 deposit that same evening. I was assured that under Florida law, I would have three business days to cancel without penalty. The following day, I emailed the sales representative to cancel. On the morning of September 19th, within the three-day cancellation window—I hand-delivered the signed Notice of Cancellation to their office. Mark Hildreth, Vice President of Operations, signed and misdated the document for September 20 instead of September 19, which would have made it appear I missed the deadline. When I later checked the form in my car, I noticed the incorrect date. I immediately returned to the office, where an employee tried to white out the error; I insisted on a new signature and correct date. Despite complying fully with Florida Statute §501.025, which requires refunds within ten business days of cancellation, Paradise Exteriors failed to return my $5,000 deposit. When I called, they said it was in review and they actually have 14 days. I reached out to the sales rep and asked to investigate it , I spoke to an employee at a booth they had set up and had him send a strong message back to the owner. None of that helped me get my deposit back, until October 15, 2025—more than three weeks later—I had an attorney send a certified letter. Only then did the owner personally call and hand-deliver the refund that evening. Based on my research, this appears to be a recurring practice. Public complaints show other consumers waiting for refunds after cancellations. Paradise Exteriors currently has 37 BBB complaints in the past three years yet still holds an A+ rating. And 30 negative reviews on Angie’s and they still have 4.5 stars. These ratings do not help the consumer and I ask that you review your ratings"

"Excellent. Friendly sales and installation crew. Treated my property with care. They did exactly everything I was told would happen. I am thrilled with the result. I highly recommend."

"I hired Service Resource Co. following Hurricane Helene. My home had 2 feet of water throughout. Oscar explained the process of remediation, detailed the timeline and took the time to make sure I understood what to expect. I think I was in shock at the time, never having experienced the damage a flood leaves. He was professional and compassionate, answered every question and listened patiently as I tried to put together my thoughts. His team arrived on time everyday, they were courteous and hard working and kept the site clean. I would certainly recommend Service Resource Co. and would use them again. I believe him to be an honest professional businessman."

"I can’t recommend Premier Rollout Awnings enough! I purchased their retractable, hurricane-proof screens over two years ago, and the entire experience—from start to finish—was exceptional. Their pricing was very fair, and they truly worked with me to make sure I got exactly what I needed. The install team that came to my home was professional, friendly, and incredibly knowledgeable. They made the whole process easy and stress-free. And the best part? The product has held up perfectly for 2+ years with zero issues. Through storms and everyday use, the screens have been amazing. Their customer service is also top-notch—responsive, helpful, and genuinely committed to making sure you’re happy. If you’re considering screens or awnings, I highly recommend Premier Rollout Awnings. Outstanding product, outstanding people! 🌟🌟🌟🌟🌟"

"From start to finish I couldn't be happier. The sales rep Monika was amazing, she had great ideas, is very knowledgeable and fun to work with. We had the shutters installed in every window, and were so happy with the product and service we had them return and install them on out large sliding doors. The installers were polite, efficient and very good at their job. I would highly recommend their services"