
Serving Cocoa, FL and surrounding areas
Approved
Super Service Award Winner
In business since 2017
Credit card accepted
Customers say: Quality work
"Woke up to a leaking 12 year old water heater but in the end had an excellent experience with this company replacing it on the same day. From the initial phone call to schedule a time to the completion of the installation they were very professional. They requested photos of the current setup to make sure that everything needed was going to be in the truck before they came out to do the installation. I also received a phone call before they were heading to my location. The technician went over the installation and explained some of the maintenance aspects of the heater. REVISED 24 hours later: NO after hours or weekend support. I am editing this review 24 hours later because although I was very pleased with the work performed during the gas heater installation Friday afternoon, a couple of hours later I noticed a smell of gas in my garage where the unit had just been installed. I shut off the gas valve, ventilated the area, and later I decided to open the valve again and test for leaks around the gas connection to the water heater using a soap solution and a brush. I found that there was a small gas leak, so I shut off the valve again. By then it was between 7 and 8 PM so I decided to contact SPR Plumbing, since on the website they state that they have 24 hour emergency service available. I called but got an answering machine. I contacted them via the website also and received no response. Saturday morning I called again and left a 2nd message, but no response. Saturday afternoon, I ended up disconnecting the gas line from the heater and reconnecting it myself after placing an o-ring and some PTFE tape between the connections. After tightening the connection the leak stopped and I was able to turn on the heater again. The main point is that it is for cases like this one that there should be a way to reach someone after hours and on weekends. 24 hour energency service is advertised on their website but there is only one number to call and it has been going to voice mail."


















































