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"We were taken advantage of from a Jacksonville company when we needed help. DO NOT use this company for any plumbing, cooling or heating needs even if it’s an emergency. Please read the following: We called FENWICK for assistance with our HVAC. During a recent cold snap our HVAC system froze and required immediate attention. A technician arrived and said he couldn’t work on the system until it was defrosted. If it wasn’t frosted that night, he wasn’t sure when he or any other associate could return. He said it would cost $188.00 to defrost the system. For over an hour the associate and I, in freezing temperatures, late in the evening, using hot water from our bathroom tub and our buckets, defrosted the unit. He diagnosed the problem and said we needed a Heat Pump Defroster Sensor. (part number: HH18HA279). The part had to be ordered and would take 5 to 7 days and the part would cost $441.00. Installation could take another 5 to 7 days. FENWICK charged us $89.00 for the service visit and $188.00 to defrost the unit. The part was installed about a week later. While waiting for the part I went to their web site and found that 3 coupons were available but were not offered. We asked the technician why he didn’t offer the coupons to which he replied “that’s up to you”. I took a photo of the part number and found that the part was sold by FACTORY AUTHORIZED PARTS. I found the part on-line for $31.00 and that it was available from Amazon and could be delivered free the next day. The final cost was $490.00 for the installation of a $31.00 part. After questioning the cost, FENWICK offered to waive the $89.00 service fee and offered to honor the coupons we found on-line from their web site. Our final cost was $530.00 ($342.00 plus $188.00) for the service call. Caveat Emptor!"

"Rafael is a top-of-the-line plumber and a gentleman. He provided me with all the information I needed, showing that he knows his stuff. I highly recommend him to everyone. The crew of 4 started the re-piping project within my schedule, led by Matt. Matt and Mike worked the project to its timely and successful completion. The aesthetics are terrific. The drywall smooth finish will be done tomorrow. Even with the additional work of installing a chrome kitchen faucet and repairing a toilet, the cost was several thousand dollars less than anyone else. I highly recommend David Gray Plumbing, Electrical, Heating, and Cooling. Thank you. Robert Johnson"

"It it went he was very polite knowledgeable and explained everything that he was doing"

"Hezekiah, Reid & Evener were very friendly and professional. It was a pleasure meeting & working with them "

"Scott is great! Heâ s professional, efficient, and friendly - all great qualities in someone you hire. I would definitely recommend Scott. I will work with him again if needed."

"They are prompt, courteous, respectful, on time, Mr Ardary, stays in contact and ask if everything is to my standard. And satisfaction. The communication is open and honest, very friendly as well. I would try Ardary construction again"

"Fast response, price exactly as quoted, would hire again!"

"This highly the worst experience I ever had in my entire life being a 62 year old person. Roto-Rotor came out to my home, and even before they started working charged my landlord well over $400 to unclog a pipe, the job wasn't completed to say the least. Their senior supervisor James came out on Saturday 09/02/2023 to the property. Before even started he was quoting prices from $495 to $629 for work he hadn't done yet. Once.he received a payment, he work well until after dark without any results to show for it. But, he left a nasty mess in my livingroom and bathroom. He even went in my bedroom to plug up his electric snake device without my permission. Also adding insult to injury he had the poorest of attitudes. Making comments like "you people" making it seem like a clog that he couldn't take care was our fault because we used flushable wipes. He also put the toliet inside my shower, that my two minor grandsons and I use. He walk back and forth from the bathroom and outside tracking raw sewage and dirt in my home. My son, daughter in law, and 10 month granddaughter were at my home to celebrate my daughter's birthday, which passed in March of 2020. Her son's who live with me were traumatized. His snake got stuck so he went outside in the front of the home dugged a hole, then cut a hole in the pipe, went back in the bathroom remove his snake leaving even move raw sewage all over it. Walls, door, vanity, toilet and shower walls inside and out. He complained the entire time, and didn't clean upthe mess he made, or mention it. He had me sign an invoice, but didn't leave me a copy."

"From start to finish, Designer Lifestyles owner Jon Mayer, project manager Dean, and the craftsmen responsible for the complete transformation of my kitchen paid close attention to all the details and were easy to work with. When problems arose, they were immediately tended to and resolved to my satisfaction. I am MORE THAN pleased with my final product!! I absolutely love my kitchen, and highly recommend Designer Lifestyles for home renovations."