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"Excellent new eqpt (carrier) and very processional installation."

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At the beginning of the week our air conditioner started to cycle on and off all the time.  It was clear that there was a problem.  The system is not quite 3 years old and didn't expect a problem but of course you never do.  I looked on Angie's List and called Morris AC and made an appointment for the upcoming Thursday.  I spoke with John and mentioned I had the Angie's List coupon.  John (a different John) came on time as scheduled on Thursday morning.  He diagnosed the problem to be most likely the power supply module. He quoted me a price for it which was under warranty from Carrier but there was still labor charges. 

Since I can't do the work myself and know nothing about this I agreed to the service since John was able to get the part the same day and have my unit up and running.  John came back later in the day and installed the new power supply module and the AC was working again. 

My only concern which I have no way of researching now is was the labor charges fair.  Having paid for a coupon through Angie's List for $55, I basically committed myself to Morris AC. That is not the concern, but since the coupon entitled me to $50 off my service, was that charge raised to cover a discount.  If not, then since the part was covered under warranty, then my labor charges were over $100/hr.  That's because the total time spent in the home was about 2 hours.

Overall I am pleased with everything but feel I overpaid somewhat.

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"This is the 7th Pool Service company I've used over the past 5 years and the first that I would unconditionally recommend.
Pete is the first time I've used Angie's list and has made me a believer.  He took over a mess and now I have a pool that looks like it did the day it was built.
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"From the initial phone call to the office to the completion of the installation of my new heat pump, Ten Plus Service, was courteous, knowledgeable ( I couldn't get over how much Judy, the office manager knew - more than many repair people who have come to my home previously) and efficient.  Not only did they not waste my time, but more importantly they didn't waste my money.
They could have easily pushed for the repairs, so that it was done with them.  Instead they advised me what the best course to take would be, and they had no guarantees I would purchase the heat pump from them.

While they were on site, they also noticed my Navigator wasn't working correctly, and told me what the problem probably was, but as their rates were higher than many of the local pool stores, it would make more sense for me to take the cleaner locally for repairs, instead of paying them to fix it.

I did learn an important lesson from them -- in the future when I am going to buy an appliance or an automobile, I am going to ask the service department which units/cars they have performed the most repairs performed on, so I can be aware of potential future problems BEFORE I make the purchase.  The sales department or the local store is not who is going to be honest about failures (if they in fact are aware of them), they just want the sale/comission.  I had actually never realized this before how valuable the service techs are -- thanks Paul and Dexter of Ten Plus Service.
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"The team was always on time and was very thorough in their work. They were friendly to my young daughter, not minding her interruptions. Unlike prior services, I didn't have to readjust the furniture after they'd cleaned nor give continually feedback about places that were missed. They did a very nice job!
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Richie was on-time when he came out to give us an estimate.  He was prepared and climbed on the roof so he could measure and give us an accurate estimate on the cost (we had 2 other companies give us estimates and neither took the time to go up and evaluate what needed to be done - based on Richie's measurements, both would have attempted to install the wrong sized roof panels due to our homes roof size).  The day of installation, Richie and his helper arrived on time and immediately started to work.  They did an EXCELLENT job installing the solar pool system.  Unfortunately (for Richie), the chlorinator was broken by his helper.  Richie immediately got in the truck and went and bought a brand new one & installed it - NO CHARGE TO US.

A Great company - we are completely satisfied with workmanship, price and timely installation.

I would highly recommend this company.  They are professional, fair priced, reliable.

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"Excellent installation, they over delivered. Quality shingles installed as promised."

"We had our 15,000 gallon in-ground swimming pool resurfaced by Fibre Tech. We are very pleased with the work that they did. We are extremely satisfied with the smooth finish on the bottom of our pool. A 25 year warranty made us feel great about our decision to use Fibre Tech. Our salesman John Hess, the office staff and the installers were very professional, honest and dependable. We are very pleased with our Fibre Tech Pool and would highly recommend the product and the people working for the company."

We specialize in appliance services, maintenance, repairs, and installs, for all major brands and models! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"They show up ON TIME! They do a very thorough job. I am always amazed at how nice the house looks. They say they are done and is there anything else. I am hard to please. Royal Maid does it with ease! I would not hesitate to hire them and cannot recommend them highly enough!!"