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At the beginning of the week our air conditioner started to cycle on and off all the time.  It was clear that there was a problem.  The system is not quite 3 years old and didn't expect a problem but of course you never do.  I looked on Angie's List and called Morris AC and made an appointment for the upcoming Thursday.  I spoke with John and mentioned I had the Angie's List coupon.  John (a different John) came on time as scheduled on Thursday morning.  He diagnosed the problem to be most likely the power supply module. He quoted me a price for it which was under warranty from Carrier but there was still labor charges. 

Since I can't do the work myself and know nothing about this I agreed to the service since John was able to get the part the same day and have my unit up and running.  John came back later in the day and installed the new power supply module and the AC was working again. 

My only concern which I have no way of researching now is was the labor charges fair.  Having paid for a coupon through Angie's List for $55, I basically committed myself to Morris AC. That is not the concern, but since the coupon entitled me to $50 off my service, was that charge raised to cover a discount.  If not, then since the part was covered under warranty, then my labor charges were over $100/hr.  That's because the total time spent in the home was about 2 hours.

Overall I am pleased with everything but feel I overpaid somewhat.

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"Pete has provided the ultimate in customer service.   He is very accessible and attentive to the needs of a new pool, and goes above and beyond to be sure that his customer's are satisfied.   Over the years, we have had exposure to many others, and he is the best by far!  He provides recommendations and provides added services as needed (as we had some issues with the original installer).
Thanks Pete for such a great experience - we look forward to the weekly service for years to come!
Adam and Stephanie
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WGR Pools Specializes in pool service We mantain swimming pools clean and crystal blue for customers to enjoy

"Judy Sarsten, the Ten Plus Services office manager, was very responsive, pleasant and professional.  The crew assigned to the job, Paul and Dexter, arrived at the time promised.  They showed me the corrosion problem (structural rupture) that precluded fixing the old unit.  When I inquired about replacement options, Paul provided well-reasoned advice about the heat pump and gas-fired alternatives.  I decided a gas-fired pool heater would be best.  Paul said the office would send me a proposal. 
Judy sent a detailed estimate the next business day, including the Angie's List discount and offering to waive the service call fee for the first visit.  The $2500 price seemed fair; it was less expensive than the old unit (purchased by a previous homeowner).  I accepted their proposal on the condition that the work would be accomplished within nine days.  Ten Plus Service made this happen.  Paul and Dexter did an excellent job installing the new unit and the new gas line needed to supply it.  They were pleasant to work with and readily answered my questions regarding various aspects of the installation.  They showed me how to operate it and how its use can be coordinated with my solar panels.  They hauled away the old unit and all trash.
Employing Ten Plus Service was a pleasure from start to finish.  The heater is working very well, as evidenced by a 5 degree Fahrenheit water temperature increase over two hours, even with the outside air temperature below 60.  I am very satisfied and will gladly hire them again.
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Life is to short to clean you own toilet! 20% OFF FOR 1ST TIME CUSTOMERS*** With over 20 years of service Commercial and Residential. We also offer Green Products at no additional charge! We have all the latest equipment. Carpet cleaning, If you need it done we can do it!

"We had an old solar panel on the roof (installed by a previous owner for the hot water heater and disconnected who knows when). The roof began to leak around on the solar panel "legs". They removed the panel, sealed up the areas and took away the monstrosity. They were perfection!!!!"

"I highly recommend Greg Luebbe and Total Home Roofing. We loved our neighbor's new roof and inquired with her to find out who did the work. She said Total Home Roofing did two of her three daycare buildings. She said Greg Luebbe was her salesman. Greg came over to the house and was very nice and helpful. He not only gave us a thorough presentation, and a great price, he got up on our steep roof and tarped over the missing shingles to prevent leaking until they could install the roof. The roof was installed exactly one week after he sold us. My husband and I are very pleased with the whole experience!"

"What a find!!!!.......Finally I found someone that just does NOT want to charge twice as much as should be paid for the same service. Finally a tech that came out to the house on time.........and fixed a problem that other techs indicated could NOT be repaired & they could install a new unit rather than fixing the old. Thank you Tristan. Made me feel very special......and had him return 3 weeks later for problem #2 & it was the same........he really cares about doing it the right way. The best we ever had.......a real winner that knows how to do the right thing & not just charge big bucks! Got a problem, try Tristan......you will not be disappointed. Big Stu"

"We had our 15,000 gallon in-ground swimming pool resurfaced by Fibre Tech. We are very pleased with the work that they did. We are extremely satisfied with the smooth finish on the bottom of our pool. A 25 year warranty made us feel great about our decision to use Fibre Tech. Our salesman John Hess, the office staff and the installers were very professional, honest and dependable. We are very pleased with our Fibre Tech Pool and would highly recommend the product and the people working for the company."

"Ronny Snow Pool Patrol recently finished restoring our pool. They did a fabulous job, they started the job earlier than expected and everyone on the staff was super nice. Shout out to Jess the salesman, Vander the tile installer (a true artist), and Don the foreman. Thank you Ronny Snow for a job well done!"