"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"Chris, Eddie, Jeff and Luis removed an out-of-date wood burning stove and brought our fireplace back to its original glory and is finally usable. All are very friendly and customer oriented. I will recommend them any time!"

"Steve, is very professional and did a great job fixing the gas fireplace."

"The job was done really well. Everyone was polite, pleasant and responsive to all my questions and concerns. They provided me with before and after photos, which will be put in my "house maintenance" file. They also did the chimney cap but I couldn't pick two options. I highly recommend them."

"The New Image Chimney Care, a family owned business exceeded my every expectation and did an excellent job no matter if it was repairing my chimney, installing a new electric fireplace, waterproofing my basement, installing a new sliding glass door or helping me w small odd jobs around the house! The Gonzalez brothers (Nestor n Jose)are craftsmen that an do an excellent job no matter how big or small I give them the highest rating You will not be disappointed You will be very satisfied with the cost n quality! Rev. Dr. Joe M (Phoenixville, Pa)"

Shamrock Maintenance Corp is a professional chimney service company dedicated to helping homeowners maintain safe, efficient, and well-functioning chimneys. We specialize in chimney inspections, cleanings, repairs, and preventative maintenance, with a strong focus on fire safety and long-term home protection.\n\nOur team is known for providing honest recommendations, clear documentation, and straightforward communication so homeowners can make informed decisions without pressure. We work with both modern and older homes, including historic properties, using appropriate methods to protect the structure and integrity of each home.\n\nWe proudly serve our local communities by prioritizing safety, quality workmanship, and reliable service. At Shamrock Maintenance Corp, every home is treated with care, professionalism, and respect.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"Bob was very friendly and knowledgeable. We have had issues with our gas fireplace since it was installed by the builder. There was a very bad odor that kept us from using the fireplace, and it was very drafty too. Bob identified the problem right away. He inspected the fireplace, added some insulation to it and cleaned it.  
He gave us instructions about what to expect regarding the odor, a description of what different odors mean and told us to call him if the problem persists.

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"Good overall, but part of stove pipe dropped and damaged, they told me about it right away, ordered a new piece and installed it within days when I was available"

"Great. Clark is trying hard to start his own business after many years of working for other fireplace companies. He is very knowledgeable and dependable So like me give him a chance, he wont disappoint !!"