"Jack did an excellent job with replacing the sewer pump. He offered helpful advice in diagnosing the issue and selecting the pump. After the job was done, he even sent his guys over again to install a second valve with no charge to fix a minor issue. Thank you, Jack, for a wonderful job!!!!"

"I worked with Patrick the Owner on a sewer back-up problem. Due to an accidental injury of a "Done Right Today" primary plumber, he wasn't able to come out the first day. However, Patrick hung in there with me until the job was satisfactorily completed on the following day. The crew was very patient, friendly and thorough. I would definitely recommend this company to family & friends."

"I tried several companies and Poseidon was the only one who could do a simple toilet repair within a week. Additionally, their policy is to provide a no-cost estimate. Other companies charged for this and did not apply it to the cost if I wee to proceed. The technician arrived on time (after calling as promised to alert me), accurately diagnosed the problem, and fixed it. Charge was slightly below other estimates. I will definitely use Poseidon again if needed."

"Was unable to establish blockage of sewer route from inside. Come to find out that the coduit of both home/city piping, 30yo pvc from yard was shattered to pieces from a local contractor that hanitually parked his truck on the burial site at the side of the drive. Thanked these reps for their best service allowable at the time. Took hiring an outside- literally- contractor to dig up and replace my sewer from house to street and reroute pipes of both meeting points so this was less of a future issue."

"It was a phenomenal job. They were professional. Work was done to our expectations. They did a great job. I would hire them again in the future. They cleaned up after the job was done. Timely manner and I like the fact that they were in uniform."

"Zoom Drain is a company that I would use again. I needed a gas line removed and a duct vent relocated in my laundry room, zoom drain came, assessed the job and gave me a reasonable price to fit the job. Jonathan was very professional and polite, he explained in detail what he would have to do how long the job would take and made sure he addressed all of my questions. I didn’t feel pressured to hire them on the spot, he allowed me time to speak to my husband and set a date for the job. Upon walking me through the job Jonathan pointed out to me plumbing problems that I had from work that another company had just done and I told him my concerns with the work that was done and with no questions asked he told me he would fix it for me. I really appreciate when I get workers who are honest and really want to do the job and do it correctly and this company has shown me that I can trust and count on them to do the job."

"This was as good an experience as one could want given a plumbing problem."

Three qualities all of our people have that make us Northern Virginia, D.C. & Maryland’s #1 Home Service Provider. That’s the F.H. Furr Difference. F.H. Furr is D.C., Maryland & Northern Virginia’s premier plumber, HVAC contractor and electrician. F.H. Furr is A+ rated by the Better Business Bureau and has consistently been voted Best of Prince William County for HVAC, Plumbing and electrical.

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Sink was COMPLETELY stopped up. Service person (Doug) seemed to be nice; first emptying the sink of water, then getting out his snake to get to work. Shortly, from another room, I heard moans and groans from the kitchen. Asking what was wrong, I learned that his snake had gotten stuck and he couldn't get it out. He went downstairs to the basement to work on trying to retrieve the snake cable from the cleanout down there, below the sink. He told me that on occasion, he's had to take out pipes between the kitchen sink and the basement sewer line in order to get his cable back, and that would cost upwards of above $600. He eventually retrieved his cable, but explained that it had gotten stuck because I had allowed the buildup of years and years of grease in the kitchen, and because I was foolish enough to have a garbage disposal, which allows the grease to build. He told me he had a drain cleaning powder that I could use to keep the drain clean, and one box would cost $50. I thanked him, but refused the offer. He did make it so the water would indeed go down the drain in the sink, now, and I can use my dishwasher. He was at the house for approximately 1 hr and 15 minutes, charging $457.50. Excessive, in my opinion. It's not my fault that his snake was caught (if it really was).

Is the drain clean? Cleaner than it was this morning, yes.

Will water go down? Yes. For now.

Would I recommend anyone using Chas. Moon Plumbing? Not unless you have a healthy bank account.

Will I ever call on them again? No.

UPDATE:

Moon & Company called today (Service Manager) and graciously offered a 15% discount for the service that I had here at the house, as described above. I thought that was very nice and generous of him/the company, and promised that I would report same.

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"Bradley went above and beyond in helping me updating the plumbing in my old home. He very quickly identified many issues with little information from me and provided recommended next steps after just one walkthrough. He also went out of his way to explain everything he was doing in a simple and easy to understand way that really put me at ease. All of that at extremely fair pricing. I would highly recommend Bradley and I will be referring him to my friends and family if/when they need plumbing work."