Get matched with top backsplash installation pros in Sherman, CT

"I recently had the pleasure of working with Galo and his team from Primestep Flooring. They installed hardwood flooring throughout my home, updated my kitchen flooring, and even added a stunning epoxy finish to my garage. The results are absolutely breathtaking. Galo and his crew were professional, punctual, and incredibly skilled. They took the time to understand my vision and delivered beyond my expectations. The quality of their work is top-notch, and they left my space cleaner than when they arrived. I will definitely be calling them for future projects and recommending them to everyone I know. Thank you, Galo and team, for transforming my home!"

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"Quick, one day service, cleaned up after, friendly they even double checked with us before installing safety handles and shelves to make sure they were exactly where we wanted them."

"Great experience with Klaudio & his team. He installed my kitchen at home and did a great job not only with the work, but also with making suggestions for us along the way. Highly recommend."

"We were very pleased with the job performed. Helio's team expanded and renovated our small master bathroom. We took out a large closet and converted it into our shower. Once started, they worked quickly and efficiently. We did have a few small hiccups, namely using our garage to cut tiles and mix thinset, which created an exorbitant amount of dust coating my tools, bikes, and anything else that was stored in the garage. We also had an issue with the cleanliness of the home after some of the workers left, however, after we brought it to Helio's attention, he made sure to tell the team to do a better job moving forward. Contract was a little confusing, so I would encourage many questions to clarify things ahead of time such as timeline for selecting certain items, confirming when the next payments are due etc. All in all, we're pleased with the project and how it turned out."

"Fast quote and service with high quality work! Happy about everything with our remodel"

"We couldn’t be happier with our recent bathroom renovation! Carlos was fantastic to work with—he made helpful suggestions throughout the process, including where to purchase materials and creative ways to add extra storage in our small space. The team took the project down to the studs, replaced and relocated plumbing and electrical, and did a meticulous job with the tiling. The results exceeded our expectations—I’m absolutely obsessed with our new bathroom! Carlos and his team were professional, attentive, and a pleasure to work with. We’ll definitely be hiring them for our next renovation."

"From start to finish it was a very professional company and workmanship as well as pricing very fare and reasonable"

"Had my bathroom redone and it came out beautiful. The whole process was seamless and the communication was excellent. Will use again for future projects!"