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Top-Rated Water softener pros in Norfolk - Updated Nov 2026

Avatar for Housatonic Valley Well Pump Services LLC
Housatonic Valley Well Pump Services LLC
5.0(
5
)
Water Treatment & Purification System - Install or ReplaceWell Pump - Repair or ServiceWater Treatment & Purification System - Repair or Service

Serving Norfolk, CT and surrounding areas

Approved

In business since 2001

Free estimates

Emergency services offered

"Ralph was excellent. He called within minutes of me submitting the Angies List request....... and came the very next day to fix our problem. He was pleasant, down to earth, honest and did the repair quickly, solidly, and for the money he’d estimated. Overall we were very very happy with our choice to go with Ralph!!"
Additional Photos
Additional Photos
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11 neighbors recently requested a quote
Recommended by100%of homeowners
Avatar for Aerus Electrolux
Aerus Electrolux
4.0(
30
)
Water Treatment & Purification System - Install or Replace

Serving Norfolk, CT and surrounding areas

Approved

In business since 2003

Free estimates

Warranties offered

"They were very responsive and flexible when I needed a new central vac system. Stephen worked around my availability when doing the install. Was extremely knowledgable of the system and products. Stephen was also very repectful and clean with the install."
Response time1 day
Response rate92%
55 neighbors recently requested a quote
Avatar for M&M Plumbing
M&M Plumbing
5.0(
2
)
Well Pump - Repair or Service

Serving Norfolk, CT and surrounding areas

Approved

In business since 2000

Free estimates

Emergency services offered

"My boiler stop working come to find out it was the gas valve and it need to be clean out. I love the experience I had with the company that was very transparent and open with the task step by step"
Kitchen faucet
Kitchen faucet
4 neighbors recently requested a quote
Avatar for EASTERN WATER SOLUTIONS
EASTERN WATER SOLUTIONS
4.6(
12
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Norfolk, CT and surrounding areas

In business since 1966

Emergency services offered

Credit card accepted

"EWS did a great job of explaining the system that i needed. The well water consultant came out for a no charge water analysis and consultation, she reviewed the whole install with me prior to the technicians coming and answered all of my questions. The install went flawless the technicians explained how the system is maintained and what each unit was, they even returned 2 weeks later to retest the water and make sure that the system did everything that they promised (which it did). Great company with great staff! I am so happy with the quality of my well water now."
Recommended by91%of homeowners
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Water Softeners FAQs, answered by experts

Hard water doesn’t hurt, but it might feel more abrasive, especially if you have sensitive skin. It’s also about how your skin feels after bathing. You might feel as though you have a sticky film over your body because you do—it’s all that soapy residue left behind because the hard water can’t rinse it off completely.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

Whether you need a license or permit for water softener installation depends on your location. Some municipalities require the installer to hold a plumbing license, while others may only require a permit and an inspection. In some cases, both a permit and a licensed installer are necessary, and some areas have no requirements at all. Often, only certified plumbers and electricians are allowed to pull the necessary permits. To find out the specific regulations in your area, you can contact your local building department. Alternatively, a local water softener installer or plumber will be familiar with the requirements and can typically pull the permits for you. Regardless of local laws, it is always recommended to hire a licensed professional to ensure the system is sized and installed correctly. You can use tools like Angi’s state licensing tool to verify an installer's license status.

A lower-end water softener would cost around $900, not including installation. Each home has different requirements, water hardness, and number of inhabitants, so there’s a huge range in pricing—$600 to over $6,000. The average water softener repair bill is around $500, meaning it’s a much better option to repair any issues and only replace your softener if absolutely necessary. 

You should not use a water conditioner with a water softener because a water conditioner changes the chemistry of the water and causes the ion exchange in a softener to be ineffective. Choose a water softener if you have hard water or well water, and use a water conditioner if you need to remove certain contaminants.

The Norfolk, CT homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.