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Top-Rated Water softener pros in Norfolk - Updated Nov 2026

Avatar for Jonathan R. Habacker Plumbing and Heating LLC
Jonathan R. Habacker Plumbing and Heating LLC
5.0(
5
)
Water Treatment & Purification System - Install or ReplaceWell Pump - Repair or Service

Serving Norfolk, CT and surrounding areas

Approved

In business since 2025

Free estimates

Emergency services offered

"Jonathan was a lifesaver. The well circuit breaker had flipped earlier that morning. I called plumber because there was no water. The series of evenst that followed were horriffic. Plumber had flipped the well switch back, turned on the water and left. Neighbors called to tell me te basement windows were pumping out smoke. The fire deprtment came and shut everything down. I contacted Johnathan as a well specialist. That he is. He troublshooted the problem. The well switched tripped. The pump was burned out, fire, pressure valve and fittings melted. He replaced the hot water heater, all fittings and new pressure pump installed. I give Jonathan R. Habacker Pumbing, LLC the highest ratings possible. He also pointed out other future issues. I will be having him install new hot water heater, well serviced and/or replacement. HE is my only contact for well and plumbing issues. Make him yours. With much respect for quality work. Carol A. Whelan"
Plumbing and Heating
1 neighbors recently requested a quote
Avatar for Housatonic Valley Well Pump Services LLC
Housatonic Valley Well Pump Services LLC
5.0(
5
)
Water Treatment & Purification System - Install or ReplaceWell Pump - Repair or ServiceWater Treatment & Purification System - Repair or Service

Serving Norfolk, CT and surrounding areas

Approved

In business since 2001

Free estimates

Emergency services offered

"Ralph was excellent. He called within minutes of me submitting the Angies List request....... and came the very next day to fix our problem. He was pleasant, down to earth, honest and did the repair quickly, solidly, and for the money he’d estimated. Overall we were very very happy with our choice to go with Ralph!!"
Additional Photos
Additional Photos
Additional Photos
Additional Photos
11 neighbors recently requested a quote
Recommended by100%of homeowners
Avatar for Aerus Electrolux
Aerus Electrolux
4.0(
30
)
Water Treatment & Purification System - Install or Replace

Serving Norfolk, CT and surrounding areas

Approved

In business since 2003

Free estimates

Warranties offered

"We were given a complete picture of our basement issues and we relieved that we don't immediately have to do remediation but could deal with the moisture and mold spores by purchasing a more powerful dehumidifier and unit to deal with the spores although we will have to deal with where the water is coming in during heavy rain."
Response time1 day
Response rate92%
54 neighbors recently requested a quote
Avatar for M&M Plumbing
M&M Plumbing
5.0(
2
)
Well Pump - Repair or Service

Serving Norfolk, CT and surrounding areas

Approved

In business since 2000

Free estimates

Emergency services offered

"My boiler stop working come to find out it was the gas valve and it need to be clean out. I love the experience I had with the company that was very transparent and open with the task step by step"
Kitchen faucet
Kitchen faucet
4 neighbors recently requested a quote
Avatar for E. Garrity Water Solutions, LLC
E. Garrity Water Solutions, LLC
4.7(
48
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Norfolk, CT and surrounding areas

In business since 1946

Free estimates

Credit card accepted

"The tech who worked for the company seemed to have experience with the problem and knew when they went down into the basement what the problem was. E.Garrity rep came out that same night I called and said needed a new water pump. Next day the pump was installed and we had water once again, Thank you for the fast service. William Safee Jr."
Water Treatment system
Before install.
Well pumps
Well pumps
Well pumps

+2

Response time2 days
Recommended by97%of homeowners
Avatar for EASTERN WATER SOLUTIONS
EASTERN WATER SOLUTIONS
4.6(
12
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Norfolk, CT and surrounding areas

In business since 1966

Emergency services offered

Credit card accepted

"EWS did a great job of explaining the system that i needed. The well water consultant came out for a no charge water analysis and consultation, she reviewed the whole install with me prior to the technicians coming and answered all of my questions. The install went flawless the technicians explained how the system is maintained and what each unit was, they even returned 2 weeks later to retest the water and make sure that the system did everything that they promised (which it did). Great company with great staff! I am so happy with the quality of my well water now."
Recommended by91%of homeowners
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Water Softeners FAQs, answered by experts

The most accurate way to determine whether you have hard water is to purchase a water test kit from a hardware store or send a tap water sample to a lab. But there are some signs you can look out for without professional testing. For instance, if you're consistently dealing with mineral stains on your glassware, windows, and shower doors, you're likely to have hard water. Hard water can also make it harder to lather and rinse soap, so if you're struggling to work up a good lather in the shower, hard water might be the culprit.

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

The main difference between a water softener and a water filter is what they remove from the water. A water softener is specifically designed to remove hard minerals, while a filter removes a wider range of contaminants above a certain size, such as bacteria and other impurities. If your primary goal is to remove minerals, a softener is the best choice. If you want to remove various contaminants for safety or taste, a filter is more suitable. Filters are also typically less expensive to install. Depending on your water supply's specific issues, you may need to install both systems for comprehensive treatment.

It’s unlikely that hard water on its own could cause substantial hair loss or damage, though it’s true that bathing in hard water can cause your scalp to feel itchy or flaky and might dull your hair’s natural shine. Using high-quality shampoo and conditioner or buying a whole-home water softener can decrease these issues.

There are several things that can shorten the life of a water softener. Homes with very hard water may have to replace the unit sooner because the water softener works harder to filter out the hard minerals. High water usage and infrequent maintenance can also put more strain on a water softener.

The Norfolk, CT homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.