Best foundation drain installation pros near Haddam, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"It went very well. The problem was fixed completely. I'm very satisfied. I thought the problem was simply a defective pressure relief valve. Not the case - the problem was a water logged expansion tank. Joe drained the system, installed a new expansion tank, a new automatic water feed with back flow prevention, a new 30 psi pressure relief valve, and a new automatic air vent. All the replaced components were old, so it made good sense to me to replace them. Joe even installed shut-off valves on the water feed and expansion tank line so that if new the expansion tank ever becomes defective, it can be replaced without having to drain the system. When everything was installed, Joe refilled and purged the system and thoroughly tested it before leaving. I am completely satisfied with the worked performed. Excellent work and good value."

"I was very impressed with David's responsiveness and every member of his crew was a pleasure. They completely removed the kitchen floor (and several layers of subfloor) in my 100+ year-old home, made repairs to floor joists and installed new flooring that looks beautiful. It was an evolving project and I appreciated the team's flexibility and speed with which they completed the project."

"Rich, the technician at Budget Dry, did an excellent job installing my new sump pump. He was knowledgeable and he communicated well. I would recommend Budget Dry."

"Vincent knows the cement business. I learned a lot from him. He replaced old cement floor and driveway. He works hard for his customers even weekends when circumstances dictate. I plan to hire him again to install patio stone when I choose the material and design."

*****Call Today for an Estimate @ 475-279-4864***** With over 10 years of experience, I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!

"TPK LLC did an amazing job unclogging my kitchen drain. They were professional, quick, and got everything flowing perfectly again. Great communication, fair pricing, and excellent service. Highly recommend!"

"Elson and company did a great job replacing a garage apron and old patio block sidewalk. He was always prompt from the estimate to the final inspection. He kept in touch with me on his work schedule, even when he had to bump out the start date due to the weather. He kept to his word and quote. I'd hire him again without question."

Sonart Construction Corp. has over15 years of experience in providing a variety of exterior and interior renovation services. We provide services to Palm Beach, Broward and Miami-Dade Counties.. We specialize in Bathroom Remodeling, Kitchen Remodeling, Flooring and the list goes on. Customer satisfaction is what determines our success, which is why we take a hands-on approach and keep the customer informed through every phase of the project. When interacting with our company, you'll notice that we're particularly focused on the principles of quality workmanship, timely completion, competitive pricing, and integrity in all our business dealings. We combine knowledge and research with our extensive practical experience to ensure a specialized approach for your renovation needs. Give us a call today!