Get matched with top foundation drain installation pros in Haddam, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Joe and Larry were wonderful! We bought a new house that needed work, including a serious issue with how our water heater was installed (without a pressure release valve!). Joe came by and looked at it all and because the situation was dangerous he and Larry came the very next day. Their estimate was clear and the job came in at the estimate (with one small additional nal.repair they found taking a part the toilet.). They walked me through everything and made me feel at ease. These are our new go-to plumbers!!"

"I had this company install my kitchen cabinets they did an excellent job and a finished on time"

"Rick did an amazing job fixing the crack in my basement foundation. The company is very professional, knowledgeable and affordable. I highly recommend this company to anyone needing waterproofing in their home."

"Very pleasant and responsive. Good quality work, Took a long time to install but I wasn't in a rush so it worked out."

*****Call Today for an Estimate @ 475-279-4864***** With over 10 years of experience, I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!

"Elson did an excellent job removing an old crumbling entrance to my house. He installed new poured concrete stairs and a side walk. They are much safer and look great. I would not hesitate to hire him again in future. He is friendly, competent and reasonably priced."

"TPK LLC did an amazing job unclogging my kitchen drain. They were professional, quick, and got everything flowing perfectly again. Great communication, fair pricing, and excellent service. Highly recommend!"

At Emerald Stone Masonry, we design and craft environments for both residential and commercial clients that are both highly functional and visually engaging. Traditionally constructing elements such as garden walls, patios, architectural veneers, steps, paths, and fireplaces, we take pride in our craftsmanship and embrace contemporary aesthetics. We are confident that you will find our creativity, time-tested techniques, strict patterning rules, intense attention to detail, and professionalism will ensure that your project will be unique and timeless.