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"We were very pleased with the work done"

"Great quality work and results."

"American Safe Wash couldn’t do the job right after 4 attempts and the owner lied and wrote derogatory comments about me in previous social media which is why I am posting every where I can.... I hired them in 2018 (Invoice 3313) and after a full day of washing my home my well was dry. When I called to let them know they took absolutely no responsibility and said “you should have told us you had a well and we would have brought a water truck.” This snarky response was enough for me to decide to never use them again. Especially since the sales person, Carrie, literally tripped over my well when providing the estimate. And, by the way, since they drained it, I needed to replace my expansion tank and well pump. Now in 2020, without my knowledge, a painting contractor hired American Safe Wash to clean the house and fence before paint. It was a disaster. Drips were everywhere. If an employee left the front of the house with such obvious drips, it goes to show that the owner did not train, support, or supervise them properly. When I complained after their 2nd failed attempt, they sent their salesman out to “explain how soft wash worked.” In preparation for this visit, I broke out my electric washer and cleaned a section of the fence to show what it was supposed to look like. The salesman quickly conceded and sent the crew back for a 3rd time and I watched the crew apply the cleaner from the top down which is the wrong way to do it (supposed to apply cleaner from bottom and work upward) and explains why there are so many drip marks. I called the owner to complain and he agreed they were supposed to apply cleaner from the bottom up and he sent the same, apparently untrained crew back. So, on their 4th visit, they arrived and as they saw all of the misses and drips, they looked dumbfounded, and were virtually incommunicative. I simply expressed my dissatisfaction and in no way was I every derogatory as the owner suggested in other posts. The owner later admitted that they had mental disabilities but yet he sends them out to work and talk with customers who are clearly frustrated because of their lack of training, support, and supervision. Remember, this was the 4th time they were at my home. And, to top it off, during this 4th visit they became irritated, acted unprofessionally, and did not complete the job. There is no reason to believe that they can complete the job properly even after a 5th attempt. When I called the owner to complain, he was nice at first but soon became enraged and turned the situation and blamed me for not being “nice” to his employee, calling me a “hater” over the phone. I don’t think I have ever had such a heated conversation with an owner of a company. And, to show you what kind of person the owner is, when I wrote a negative review on another web site, the owner lied about our phone conversation making childlike, inaccurate, and derogatory comments about me trying to make me look like a bad guy. For the record, if the owner does not CEASE AND DESIST these actions, I will pursue legal action against his company and him personally. The fact that this owner lied and manipulated the situation is exactly why I wrote this negative review. It is not about the quality of the job, things happen, but his unethical behavior needs to be called out. To prove how unethical this company is, I found a review on another site where one of their sales people Cyr P. wrote a 5 star review pretending to be a customer. His review said; “Don’t have your home pressure washed, have it Safe Washed. Low pressure soft wash cleaning with unbelievable results. Made my siding look brand new!” On or around June of 2020, the owner responded “Thank you for your business!”. On February 7, 2020, the same person Cyr P. sent me an email trying to sell their services. I have the screen shots of this review along with his email to prove it. I believe this is fraud and I and have contacted the CT attorney general."

"We hired CetraPro to repaint out house, including fixing any rot. We also had them do work inside the home. It quickly became apparent that the crew that came out to our home had little to no experience painting. The inside paint was passable, but not professional looking. The outside was so bad that they ended up having to send a second crew out to fix the first crew's job. They painted over rot, missed rot, applied single coats of paint so thin you could see through them and failed to seal areas. When the second crew was much better, but instead of redoing the entire house, they went around trying to fix the most obvious mistakes. We needed to call them back once initially to remove rotted wood both crews missed. But then five months later, sections of the paint on our house was peeling up. We called them back out again and they said they would fix it but it's been weeks. They also said we would have to pay for the paint. Today, we discovered even more rot that has clearly been present for years, its so bad that when it rains its damaging a new door we had installed. We contacted them again today to have them come out and fix that. So far this has been a complete disaster by a company that clearly isn't interested in ensuring there painters do good work."

"Marcos and his crew redid my back patio by pitching it away from the house so water would drain . He also added on to the patio using both my pavers and additional ones . He used Belgian blocks as an edge. Most importantly, he fit pieces perfectly around areas which could not use a whole paver. Magnificent job all around."

"Nelson took an old wall in bad shape and made it look new. He is a master at drywall compound work. I have hired Nelson for other work in the past for both residential and commercial projects and his work quality is always outstanding."

"Job went well. Had this done just before winter set in. Pavers have heaved due to winter. Will have them back out to inspect. Beautiful work."

"It was very good. They were prompt. They were good on what they do. They were flexible. It was all very good. They did a good quality work."

"The work required was very extensive and I honestly didn’t think the quote would be so low. When the job was complete I strongly feel they undersold themselves because it was so perfectly done. My entire experience with them was so easy and smooth. They treat you like friends...friends that make you pay for work but still friends haha. I would honestly say if you have come here looking for a painter you can stop looking. They are affordable, friendly, professional, and most of all they do an amazing job. I even dented a part they just finished painting and he fixed it for me. All I had to do is write this review as payment. No I’m kidding they are really good people. Thanks Will and Elisa"

"It was excellent. He was very friendly, thorough, and detail oriented."