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Drainworks Plumbing & Septic, LLC

Sewer Main Clearing, Septic System - Install or Replace, Septic System Repair,

About us

At Drainworks Plumbing & Septic, LLC, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

Emergency services offered
8 years of experience

Services we offer

Plumbing Services, Septic Services

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8216 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
1%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 216 reviews
Jessica L.
Oct 2025
1.0
Drain Clog or Blockage Clearing
Drainworks was called and an appointment was made to do an assessment at my house for a $99 charge as we were having water back up in our showers. The technician arrived and assessed what was wrong, he gave us a very high quote and then wanted a one year membership. I told him I would need to get another quote as I did not feel the price they gave was fair for the job at hand. I had another quote before the agent even left my house. I told him I would have another company complete the services at 1/4 of the price drainworks wanted to charge. I knew i should have called the first company first but my day was filled and I took drainworks as they were available right away, come to find out the other company was available even quicker. Apparently drainworks was not happy that I did not agree to have them complete the work so they charged my card $500 dollars and tried to say over and over because the technician took equiempment out of his truck I had to pay the higher fee. From the second

Charumathi H.
May 2025
4.5
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Gave y a quote right away

Michael B.
Apr 2025
5.0
Excellent communication - quick response

Tom H.
Nov 2023
5.0
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
Well run business. Responsive. Nice people, especially Glenn.

Mackinnon T.
Mar 2023
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
that he did an awesome job. cx happy with the result .

Kathryn A.
Mar 2023
5.0
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
Glenn handled our clogged septic tank problem. Problem rectified within a few hours of my call. He was very professional and knowledgeable and we are so satisfied with the service provided!

Sharon J.
Feb 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
$363
Drainworks scheduled my appointment in a timely manner. Not only did they notify me 30 minutes prior to their arrival as promised, they sent me a photo of the technician! Eric arrived on time and I was completely at ease. He was polite, efficient, explained everything to me in a way that was understandable. He was even able to fix my hot water pipe on the spot! I would recommend Eric and Drainworks without hesitation!!

Mike P.
Feb 2023
5.0
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
$728
Workers were skilled, efficient and polite.

Greg D.
Feb 2023
5.0
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
Very responsive and great to work with

Jeff W.
Jan 2023
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Good business practice

Woo K.
Dec 2022
4.5
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Changed schedule information was not informed ASAP. Field worker service is very good quality .

William D.
Dec 2022
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
$523
Outstanding

William D.
Dec 2022
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Outstanding

William D.
Dec 2022
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Outstanding work ethics. Performed task very well. Cleaned up area after they were done. Explained all aspects of the prior to working.

Jessica C.
Nov 2022
5.0
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
$500
Arrived on time. Explained process and problems that arose completely. Advised next step. Very professional.

Eileen K.
Nov 2022
5.0
Septic System Repair
Yes, I recommend this pro
Professional, knowledgeable and highly efficient! Highly recommend this company.

Florent F.
Oct 2022
4.5
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
They made everything very easy. Highly recommend!

Frank D.
Oct 2022
5.0
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
Septic tank inspection and pump out expertly done.

Robert I.
Oct 2022
5.0
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
Prompt, professional, friendly, did the work correctly, and less than competition, I will use again.

Sarah D.
Oct 2022
0.5
Septic Tank Cleaning or Pump Out
The septic specialist could not get, did not attempt, the top off our septic tank and then charged $125.00 for a trip fee.

Robert J.
Oct 2022
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Jeremy was very detailed and knowledgeable in his work.

Tom M.
Sep 2022
5.0
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
Glenn was very professional.

DANIEL C.
Sep 2022
5.0
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
Great job

Dalia B.
Sep 2022
5.0
Septic Tank Cleaning or Pump Out
Yes, I recommend this pro
We hired Drawnworks to pump out our seasonal home septic tank that had not been cleaned in 30 years. Everyone was very responsive, cooperative, and professional and we learned a lot. It still works great!

Judith G.
Sep 2022
4.5
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Very nice and knowledgeable men
...
Showing 1-25 of 216

Licensing

Licensed*

Trade License Number

PLM.0288824-P7

Trade License Locale

CT

Trade License Expiration

10/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Drainworks Plumbing & Septic, LLC is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 6:00 PM Tuesday: 7:00 AM - 6:00 PM Wednesday: 7:00 AM - 6:00 PM Thursday: 7:00 AM - 6:00 PM Friday: 7:00 AM - 6:00 PM Saturday: 7:00 AM - 6:00 PM Sunday: Closed

Drainworks Plumbing & Septic, LLC accepts the following forms of payment: CreditCard

No, Drainworks Plumbing & Septic, LLC does not offer free project estimates.

No, Drainworks Plumbing & Septic, LLC does not offer eco-friendly accreditations.

No, Drainworks Plumbing & Septic, LLC does not offer a senior discount.

Yes, Drainworks Plumbing & Septic, LLC offers emergency services.

No, Drainworks Plumbing & Septic, LLC does not offer warranties.