Get matched with top skylight pros in Guilford, CT

"They were not able to repair skylight felt probably needed replacement"

"Initial meeting for estimate went well, but custom skylights were proposed.  Since they knew the source of the windows, they could make them to fit exactly the shafts the old ones were fit to.  Estimated completion of the entire project - 3-5 weeks, depending on the delivery of the skylights.  From that point, I had ti initiate calls to check status every week starting week 3.  Responses were "not in yet".
Once delivered to their warehouse, we got another week delay/  Explanation was plausible - this work needed their best crew, which were on a project that was extending. Expecting a two day effort.   Then we were facing weather delays (both on that project and mine).  When they did show (rain predicted for following day), the crew was very efficient in stripping off old shingles, extending the eaves, and installing the new skylights.  Managed to cover the roof with ice shield before leaving that evening, in the event..  Completed the rest before the rain came the next day.
First - they removed the gutter to do their work, but it was not their job to replace it.  Second, the corner trim, which was to be replaced was also not theirs to do.  Third, the additional aluminum wrap took another crew, which was not currently scheduled. So my calls to the office initiated those processes.  The wrapping was done, but corner boards were "special", so they needed to come out an determine what they needed to be.  I had provided them the details at the initial estimate meeting, and again, in my e,ai response to the company, including the webpage and measurements for the AZEK product they needed.  Still came out to measure, and was surprised that they were what I told them they were.  They needed to order and install.
That process took another week, and they did the actual installation on Sunday.  Since we were not living in the house at the time, I needed to make special trips each time, one hour each way.
In all the 3-5 week project took over 10 weeks, and then only because I kept on them.
Finally - the work was very well done.  Each individual crew did their piece with professionalism and expertise.  Very pleased with the outcome.  The only issue I have is with the coordination and communication from the company.  Seemingly unaware of the timelines, coordinating supplies and timing.  They continued to use the incorrect address and phone number when trying to contact me, which added to some frustration (major)  and delay (minor).  I had used them on previous gutter projects - their LeafGuards are excellent..  If you make it simple, they should be able to complete the project with little concern.  My custom skylights created a real issue for this one.
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"Home Pros LLC came out and performed an emergency repair to my roof during a recent storm. The service was quick, professional, and top-notch. I?m really impressed with how they handled the situation. Highly recommend them for anyone in need of roofing services!""

"William was on the job while work was being done. They showed up on time, did my roof and replaced 2 skylights. Clean up was meticulously done. All this in 1 day. I highly recommend William and his crew!"

"Absolute great company I highly recommend them for all your home improvement needs"

"They installed a new roof for us in 2018 they are very professional with a great staff and finished on time!"

"Overstate installed my new skylight that was damaged and leaking from the recent snow storm. The work was done fast and with care. During the whole process their team was understanding of my concerns, and were patient and professional. Thanks for the great work!"

"Phil was excellent: prompt in coming to loom at the problem - bathroom roof leaking near the skylight -and fixing the issue. The way Phil dealt with us and the work was very professional, efficient yet courteous. We certainly will call this group as a first option for any future work and hope they will remain competitive with good quality of work."

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.

"Great job -everything was spotless after wards -great sales rep —Joey S"