Get matched with top skylight pros in West Haven, CT

"I had a leaking skylight in my bathroom for quite some time that I finally got around to replacing. Jose came to take a look, I received a quote that same day and a week later a replacement skylight was installed. He was prompt, on-time, and very knowledgable. His work was excellent, you could not even tell that a skylight had been replaced. I highly recommend him."

"They were able to replace the skylight in less than 2 weeks after the quote. They did a good job and make the finish on the inside look good. A few weeks later, there was a heavy rain and my new skylight is no longer leaking like my old one that was replaced."

"Initial meeting for estimate went well, but custom skylights were proposed.  Since they knew the source of the windows, they could make them to fit exactly the shafts the old ones were fit to.  Estimated completion of the entire project - 3-5 weeks, depending on the delivery of the skylights.  From that point, I had ti initiate calls to check status every week starting week 3.  Responses were "not in yet".
Once delivered to their warehouse, we got another week delay/  Explanation was plausible - this work needed their best crew, which were on a project that was extending. Expecting a two day effort.   Then we were facing weather delays (both on that project and mine).  When they did show (rain predicted for following day), the crew was very efficient in stripping off old shingles, extending the eaves, and installing the new skylights.  Managed to cover the roof with ice shield before leaving that evening, in the event..  Completed the rest before the rain came the next day.
First - they removed the gutter to do their work, but it was not their job to replace it.  Second, the corner trim, which was to be replaced was also not theirs to do.  Third, the additional aluminum wrap took another crew, which was not currently scheduled. So my calls to the office initiated those processes.  The wrapping was done, but corner boards were "special", so they needed to come out an determine what they needed to be.  I had provided them the details at the initial estimate meeting, and again, in my e,ai response to the company, including the webpage and measurements for the AZEK product they needed.  Still came out to measure, and was surprised that they were what I told them they were.  They needed to order and install.
That process took another week, and they did the actual installation on Sunday.  Since we were not living in the house at the time, I needed to make special trips each time, one hour each way.
In all the 3-5 week project took over 10 weeks, and then only because I kept on them.
Finally - the work was very well done.  Each individual crew did their piece with professionalism and expertise.  Very pleased with the outcome.  The only issue I have is with the coordination and communication from the company.  Seemingly unaware of the timelines, coordinating supplies and timing.  They continued to use the incorrect address and phone number when trying to contact me, which added to some frustration (major)  and delay (minor).  I had used them on previous gutter projects - their LeafGuards are excellent..  If you make it simple, they should be able to complete the project with little concern.  My custom skylights created a real issue for this one.
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"they did a wonderful job...highly recommend them."

"Perez-Diaz took off my old roof, gutters, and 4 skylights. All new was back on in just a couple days. William shows up when he says he will (or communicates as with rain days). He and his crew are respectful and courteous. He did have sheathing work no one knew was there until the old roof came off, but I was charged for re-sheathing as per contract and as far as I am concerned he was more than fair about it. Even some repair work we discussed with the estimate was done to a standard better than I thought we agreed to. I highly recommend him."

"Great communication and good work ethic."

"Extremely courteous from the various management & staff personnel. Met every deadline to get the gutter repair/replacement project done. Only issue is that they underestimated the replacement of one downspout which quite frankly went down underground through my deck. Together, though, we deemed that it was not compromised; & subsequent rain storms have proven that this assessment was accurate. They promptly adjusted the charges to remove those anticipated materials and labor charges. Very happy with this company. Would gladly work with them again on future related types of projects!"

"Did a nice job repairing dry wall ceiling dry and good customer service."

"Phil was excellent: prompt in coming to loom at the problem - bathroom roof leaking near the skylight -and fixing the issue. The way Phil dealt with us and the work was very professional, efficient yet courteous. We certainly will call this group as a first option for any future work and hope they will remain competitive with good quality of work."

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.