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"Typical sales pitch...lots of niceties but not much info about the water heater. Because we were not prepared to purchase one that day we didn't ask all the questions we should have. The Sales Tech presented three Rheem water heaters they carried varying in price from the mid $2,000 to high $4,000 based on the years of warranties for each. We chose one totaling $3, 180.00. We asked about a discount and he gave us 15% off because my husband is a Veteran. Upon us agreeing we needed to replace our water heater, the Tech had my husband sign an "agreement" on the Tech's notepad. He didn't give my husband a chance to read it and seemed rushed to get it back. My husband just initialed it. We didn't get a written sales receipt nor a copy of the agreement form. We were told he'd email it to us the following morning. Meantime another tech installed the water heater. It wasn't until the following morning when we got the email with the Invoice that we noticed a couple of things: 1. Someone else had signed my husband's name on the second page of the Invoice. His initials were on the first page. 2. There was a charge for a 1 year TCC in the amount of $299.00. We had no idea what this was for. Then I checked online for the reviews on the water heaters and discovered that the Rheem Pro that Lion Home Service charged us $2,608.65 was priced for $986.19 at Walmart! Exact same model. The Thermal Portable water expansion tank that LHS charged us $272.85 for was priced for $57.84 on e-bay. It was the only company that carried that exact model. Upset that the company clearly took advantage of my husband and myself who are in our mid and late 70's, I messaged the company and told them as much. I got a response from Mr. Robert Blake, Tech Project Manager who tried his best to rationalize the extraordinarily marked-up price. He kept insisting it was not the same model. I have photos that say otherwise. The first Tech, Garrett Shryock called and apologized to me saying he was sorry he hadn't explained the $299.00 he had added to the invoice. It seems they charged us this so they could "give" us the 15% discount. Something about joining something for 1 year, with the first year being free! Nothing was thoroughly explained and some of this was our fault for not asking more questions. But the fact that the company inflated the prices so much, forged my husband's signature of the Customer Authorization, and added the $299.00 for something we didn't agree upon is indefensible. I checked out their FB page and there are several former customers who expressed similar complaints of overpricing their products, in some cases triple what they are elsewhere. They are willfully taking advantage of customers. I am an older adult who had a 26 year career in Social Services working with at-risk adults who have been exploited financially. Colorado states there are laws (CRS-18-6.5-103-Colorado Elder Abuse Laws), one, specifically addressing Exploitation: 2.7. : Penalties for exploiting an elder in Colorado depend on the value of the property exploited or the advantage taken. If the value is $500 or more, the penalty for Colorado exploitation of of a senior is: 4-12 years in prison, and A fine of $3,000-$750,000. We purchased this in good faith and expected honesty and integrity and we got neither. When I asked for an adjustment to the price, saying we would gladly pay for the unit at the cost I found it at Walmart and e-bay I was told "Absolutely not". They got our money so they don't care about the service or customer satisfaction."

"The Diagnostic Guys are our go to for anything electrical. They have done great work updating our light fixtures, adding new lighting (indoor and outdoor) and adding outlets. They are always courteous, prompt and meticulous about the details. Couldn’t be happier with the services they’ve provided for us!"

"I really enjoyed the work by these Networking/Ethernet folks. A different provider had quoted me an $800-1000 project and said I needed Cat 6 cabling for ethernet, when really my existing Cat 5E was fine. All it took was ~$100 and one hour for parts and labor and I now have ethernet ports in every room that support Gigabit speed. Thanks again! Couldn't be happier with this."

"Ken is a terrific worker and knowledgeable problem solver who took on my old house and my cramped crawl space without even a hint of hesitation or complaint. He worked efficiently and without a pause for more than 10 hours to get a job done in record time----it was much more involved than we thought, and he persisted and got it done, and done right. Thank you Ken! He's a real rarity amongst workmen, absolutely thorough, trustworthy and good natured in the face of all difficulties! A real gem, I'm so glad I hired him!"

"Iâ  ve used Ty Tech Services on three separate occasions. My first time using this company was for installing my Fire Stick in my older TV so I could subscribe to You Tube TV. Ty Tech also set up my You Tube Tv application. The second time I used TY Tech was to install a WiFi water leak detection system in my home. The most recent time I used Ty Tech was to reconfigure my internet system including resetting and applying a new password. I feel comfortable knowing that I can rely on Ty Tech to assist me with any technological issues that I may experience for a very reasonable cost. The cost for my tech issues was much more reasonable than I expected and were such that I would not be hesitant to call for help in the future. Further, my request for help was responded to almost immediately."

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"Jai worked hard to fix my issues related to Windows 11 upgrade. issue resolved after 2 sessions."

"Appointment was for 2PM. Had to call about 3:15 to find out when to expect him. Didn't show up after 3:30. Found the problem in reasonably short order."

"Working with Rush security has been highly disappointing and mediocre at best. We had multiple missed appointments with their technician until I put my foot down and said I'd cancel service if they did not show up. He started to show up after that, but just for a couple days and in my opinion still did subpar work. At first, the alarm system would not register away, only "stay". Then the doorbell camera was constantly ringing even when no one was there. The motion detector also does not work. Next, we paid $400 for equipment and a $75 monthly monitoring. I wish I would just gone with Ring because they are cheaper but I wanted to support local. When we asked to cancel we were told we'd have to pay a 1400 cancellation fee to recoup the loss of having an electrician come out and for the 'low' $75 monitoring and to buyout the contract. Initially, we were told they offered no contract service, which was the only reason we went with them. I did the math and that 1400 fee would total out to about 1.5 years of subpar service. No thanks. We took the loss but you do not have to, go with someone else or just install your own alarm"

"Great! Avery and his crew did an amazing job. We will definitely use them again."