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"Quote was prompt and within the lower end of other bids. Work was scheduled quickly and they did the work in 1/2 a day! "

"Curtis diagnosed the problem and fixed and verified the furnace is working correctly. He did this in just a little more than 30 minutes. His 18 years of experience was well worth it. He took apart the gas valve area and found between the gas valve and the orifice to the burner had a spider web obstructing the gas flow. The furnace works well now. Curtis was very professional and honest. Thank you, Curtis, for a great job. I had another company check the furnace last week, but the tech they sent did not have the experience to correctly diagnose the problem."

"Terrible experience. Quoted 2 day job, ended up being 2 months!! No caulking in some places, bad joints in others. NOTHING like what was planned. The floor wasn?t square with the room! They came and?fixed it? THEN offered ?hush money? with a contract so I wouldn?t do exactly what I?m doing!! Also with that they decided to ?void the warranty? lol. Trash company!! They are good until they actually install!"

"BLUF: Quality of work is superb, administrative management/communication atrocious. For cost, would expect a seamless experience. Background: My wife moved into a house made in 1969 with a fair amount of work necessary to really modernize the house. It was by luck, while at a farmers market we would run into Bordner. The two girls at the farmers market, gave minimal information but scheduled the follow up with a professional to do measurements and give the shpeal. We asked for a consultation for a front door/side window project. Official Consultation: The rep showed up on time and went through the entirety of customization, quality, etc etc. He was very professional. He did some basic measurements and we agreed on two side panes and the main door. The project was quoted roughly 8,000 dollars. At the end of the consultation they had a cheesy free vacation deal that felt a little scammy/time share based so we just ignored that. We were told it would take roughly 2-3 months for the door to be made and to expect an install date at the end of November. Communication: No communication gain to until 1. About a month in when we were told the door width was too small and to change the design--we agreed as the house has many quarks such as this but, would have been nice to know that earlier on... Next Communication 2. About another month goes by and we are hearing nothing, so we call and the person who picks up no longer works for the company? He gives us numbers that go to random people not affiliated with the business. We reach out to the general Bordner phone line and are told someone will get back to us Sometime later it is communicated to us that the rep we spoke with screwed up and that we needed new measurements. Jerry the owner comes to our house to redo the measurements--cool, shows some level of care. Following Communications After this the project is delayed and it requires me emailing Jerry to get any sort of update on the project. The door is delayed due to a "defect" at the factory. Then finally we have a scheduled install date of January 2nd, then the installer is sick. I understand people get sick but, I would think the company would reschedule someone else as we've already at this point been delayed, rescheduled, and hassled. The next install date, it's too cold. The finally install on 1/24/24--roughly 2 months delayed. Project: The installer called prior to the install gave an Estimated Time of Arrival. Very professional kept the work site clean. Good deconstruction of old material and high quality install of the product. Worked with us with a couple of hurdles. Slightly, standoff-ish but, I am not paying the guy to be my friend or make conversation--he loved my son though and hell that means the most to me haha. The door install at this time appears to be of high quality and no issue. There were a few blemishes on the siding--which I am resentful for because I had to wait so long--but I place no blame on the installer for this. Overall impression: The end goal was accomplished, but for 8,000 dollars for a front door, frame, side pane install I would expect better customer service, project management, and communication. I am not running their business nor do I wish to, but they are likely making decent margins on every install so it's not like it's a general contractor doing everything on their own. I would not recommend the company in the future, simply based on the cost and the headache I had to manage. If the company was more affordable with the headaches it would be understandable or if the cost was the same and the company was as easy as order and install cool fine, I am will to pay for that. It felt like I was on my way to becoming an employee with having to continually communicate."

"I hired Mark to install the drain and water lines for a bar addition in my basement. His communication was great during the bid process and when I hired him for the project. He also provided some ideas other plumbers hadn't thought of. I will be using Z Plumbing & Heating again in the future. Thanks Guys!"

"Super helpful"

"Work well done and a cheerful personality"

"Jim did an amazing job finishing our basement! Took about a month which was perfect timing being just him and a helper. He kept us in the loop on what was going on and matched the rest of our house perfectly."

"He did a great job!"

"We hired Groundworks to install a sump pump, expecting professional work and peace of mind. Unfortunately, the experience was anything but that. First, the team showed up 2 weeks after the initial visit. Worse than the delay was the complete lack of communication throughout the process ? getting updates or even basic responses was frustratingly difficult. The biggest issue, however, was the quality of the work. Their installation was poorly executed, and we ended up having to hire another company to fix their mistake ? costing us even more money on top of what we already paid Groundworks. We trusted them with an important job in our home and feel completely let down. I would not recommend Groundworks to anyone looking for reliable, professional service."