Drakes Carpet Cleaning & Drakes Flooring

Excellent work, professional, and very knowledgeable. I highly recommend! The area rug came back renewed and the colors popped.

Scott did a really great job (all by himself). He had a big task of cleaning my entire apartment's dirty carpet. It had been a long time between services, and the before and after pictures were quite dramatic. The carpets were definitely a lot cleaner. Scott was very kind and held true to his original quote despite my carpets needing extra attention and time.

Scott was professional and very courteous. When a small conflict occurred with the timing, he called me prior to engagement to adjust arrival schedule. He was true to his word on the price and I was satisfied with the results. If you want someone who knows a LOT about cleaning rugs with a lot of experience who is honest, hire Scott.

Scott was very personable and worked out a good schedule for the cleanings, as I was expecting guests. The price was fair, although he said it was the "old" price, so not sure if it will be much higher next time, we'll see. I would not want it to be more expensive. Did a great job - my wool rugs got a new lease on life. I will have him come back for my whits couch when my guests leave!

My carpets were way overdue for a cleaning. Scott did an excellent job. He communicated well about what we could expect, arrived on time and delivered quality service.

Scott is a carpet cleaning wizard who goes the extra mile and at a great price. Would hire him again in a heartbeat. Thank you for doing a nasty job so thoroughly and so cheerfully--and for gently making suggestions about what we can and should do to maintain our carpets!

Perfectly -- service was needed twice and provided twice, quite satisfactorily.

Ricardo and his team did an outstanding installation job and completed it in one day. We were impressed with the attention to detail on the molding trim because our place has so many odd angled walls and nooks and crannies. Kudos to Sue Drake for steering us to Sound-Tec vinyl flooring you'd swear was wide plank driftwood. It feels comfy underfoot. Highly recommend Drake!

They are AWESOME!!!!! We have used them for 25 years and they are so consistent. Excellent service and great prices!!!!Their knowledge about product is invaluable. Their integrity is spotless!! Tell everyone to use DRAKES CARPET!!!! My new carpet is BEAUTIFUL!!!

We have used Drakes carpet for 25 years and they are awesome!!!!! They are always professional!!!! We could not be happier with our new carpet!!! IT IS BEAUTIFUL !!! When they say they will do something they it do and always in a timely manner. Very helpful in choosing the right products because they have been in business for so many years and their knowledge is invaluable. Please tell anyone that is looking for carpet to CALL DRAKES!!!!!

These guys did a reallly good job on my rugs. One was a natural lambswool fiber white rug that was badly soiled with daily heavy foot traffic and it came up great. They had someone go on vacation so my rugs took longer than they said, but aart from that, they were great. I would use them again for sure.

They really made an effort to keep my costs low and did a great job cleaning the couch.

Scott at Drakes Carpet Cleaning is very professional and knowledgeable about his business. He is also very generous with his time, answering questions, providing helpful information, and explaining the process. I was very pleased that Scott agreed to clean our rugs for a competitive price despite the fact that it was a small job. He made us feel as though we were valued customers. Our rugs looked great when he returned them in a week's time. One rug had a mysterious stain and Scott was upfront that it might be hard to remove. It couldn't be removed entirely but was much improved. I had questions about rug pads and Scott brought samples for me to look at and explained their properties. He even gave me a small one that was cut from surplus padding. Kind of him. I'll be calling Scott when the time comes for us to have our large rug cleaned. Drakes is now our #1 choice in rug cleaning. We have confidence in the quality of the work and feel we will be charged a fair price. It's so refreshing to have a service provider you feel you can count on.

I called Drakes for an estimate on two small wool area rugs. Scott gave me an estimate that was very competitive and he was most gracious in spite of the small size of the job. As it turned out we decided to have a few more small area rugs cleaned at the same time. Scott is very knowledgeable and most willing to explain the process and answer questions. He picked up, cleaned and delivered the rugs promptly. The rugs looked great. There was a stubborn stain that couldn't be removed but was greatly improved. Scott also provided information about rug pads, provided me with swatches and even gave me a leftover piece of padding. He is patient and generous with his time in spite of a very busy schedule. We are delighted to have a carpet cleaning professional we know we can count on for all future jobs.

everything went well . will use again

Excellent job. TImely, clean, efficient.

Everything was done fast and efficiently.

We have 2 dogs and numerous grandchildren in and out. I've been using Drake's since May of 2011. With all the wear and tear and at this price, we have them out twice a year. These people are terrific and do a great job. They take the area rugs out and clean them at their facility. The rugs come back looking brand new. Too bad they don't stay that way. lol They make my very old sofa look good too. We highly recommend them.

The gentleman was punctual and professional. He was there when he said he would be there. However, they were a little expensive and even tried to upsell us. He came, did a real fast job and he was gone. I wasn't completely happy of what he did. I would not recommend them.

Drake's was very conscientious and professional. They picked up and delivered the carpets very punctually, and cleaned them beautifully. Their prices are very fair.

Scott was very responsive to the messages I left when first trying to schedule him to come out. He would return my calls the next morning. When I did get him on the phone he was able to schedule my small job very quickly. Eventhough I only have one room of carpet in my house and this wouldn't be considered a large job to anyone, he was eager to come out and take care of it for me. The carpet is of good quality but it hadn't been cleaned in many, many years. There were many spots/stains. Scott and his co-worker cleaned it so well that it looks brand new again. I was amazed at how well the dirt and stains came out. Because the exposed carpet space was not that big, Scott charged me far less than his usual minimum service charge and didn't try to upsell me on anything for the stains etc which I appreciated very much. Scott and his co-worker were professional and friendly and thorough. I will be utilizing Scott's service, Drake's Carpet Cleaning, on a regular basis in the future to keep my carpet looking as good as it does now.

Excellent. I am part of the HOA and I hired them through that, but I did not deal with them directly.

They do well with the carpets at my house and I would use them The only odd event is they took my area rug and then they did not return the area rug for a year. When I received the bill for the work i thought i had already paid for it. All a bit odd.

Have been using Drake's for my area rugs for about 5 years. Am very pleased with them. They are punctual, reasonably priced and do an excellent job. Tuesday was the first time I've used them for furniture cleaning. They did the same excellent job on the furniture that they do on my rugs.

They did good work and were very friendly. Their pricing was reasonable. We're out of the area now so we probably are not going to be using them again.