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"It was terrible. We needed a Murphy bed installed. Initially they were going to do it the morning I called. Then it had to be moved to the next day at 8 am. The next day it was moved to 11 am. Then to noon. Then it was moved to 2-3 pm. Then 5 pm. Then it was cancelled. Do not hire these guys!"

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"the'team'-- Don, Melissa, Tino and Raeann, did an excellent job. They were efficient, hard working, professional and friendly. Our windows are so very clean, no exceptions. We felt like we paid a fair price and we would definitely hire them again."

"I would not use this company again. I must point out that the owner, Alan; the manager, Dan and the lead tech, Lemoine deserve ratings of "A." The workmanship, the quality of materials, and the delays I experienced were inordinate and unreasonable and those issues deserve a rating of "D-" The project demo and construction began on 3-16-20. It was finally completed on 5-28-20 with a followup issue addressed on 6-19-20. WORKMANSHIP: The first tech installed the sink P trap incorrectly, resulting in a leak. A 2nd tech fixed the leak but the P trap was still installed at an incorrect angle. The first tech decided (without consult with me) to cut the backsplash from 6" to 4". The first tech left white stains on the floor from the old toilet. One of the techs dropped one of the heavy shower panels on the shower pan, resulting in damage. The epoxy repair material had to be ordered, resulting in another weeks delay. On June 19, the lead tech had to come and replace the caulking at the bottom of the shower panels because they were loose and leaking behind the panels. QUALITY OF MATERIALS: The Kohler LUXSTONE is described as easy maintenance and cleaning. NOT TRUE. Shower panels must be cleaned with squeegee and wash cloth. One of shower panels has streaks that cannot be removed and that panel is of a different texture and finish than the other 2 panels. The CARDINAL glass surface protector (costing an additional $300) is supposed to repel water and oil It takes between 15-20 minutes to clean these glass doors. They must be cleaned with a squeegee and dry towel after EACH use. If any water drops dry on the glass, it must be rewet and then toweled off after EACH use. The vanity top (a Corian type composite) has scratches that appeared after 3 weeks of use. Isopropyl alcohol leaves a noticeable stain, which cannot be removed by any of the approved cleaners. However; the lead tech advised me to use a Mr. Clean magic eraser to clean the spots. The spots became less visible but the magic eraser left a white film over the vanity top. One of the shower doors opens at random and when the other door is cleaned. Initially, the gap created was about 12 inches wide. The tech worked on the door and the gap is now about 1 inch wide (which I live with). There was a gap under the shower door closest to the shower head, causing a large amount of water to splash onto the floor. This was addressed with a stop gap method of installing a small strip of vinyl under the shower door. One of the light globes (out of 4) was cracked and broken before construction even began. DELAYS: From the first day (3-16-20) there was a delay because the work began without the shower pan. Had to be ordered, resulting in weeks delay. The handles on the vanity drawers were the wrong type ordered. Knobs with predrilled ONE HOLE openings were installed. The drawer facades had to be reordered with correct handles (TWO HOLE predrilled). Another weeks delay. The drawer facades that the factory sent did not match the color of the vanity. Those facades had to be returned and another set of 8 drawer facades had to be ordered. Another delay of weeks. The owner, the manager, and the lead tech tried to do the best they could to address the issues but the quality, the workmanship, and the delays were just unreasonable. My rating of A on professionalism applies only to the 3 gentlemen above. I would rate the first tech with a D- on professionalism. The rating I gave on Punctuality has to do with the inordinate delays in completing the project. The workers themselves were punctual."

"No doubt they hire great installation people, but their communication and honoring their quotes has little to be desired. I will elaborate. I was given a quote, left on my voicemail. I responded the next day letting NRG know I accepted their quote. 1 week later I received a phone call telling me they wouldn't honor the quote give, and they cited the reasons as Tarif's. This was back in April 2025. I still went with NRG, albeit at a$1000.00 increase. The second reason I wouldn't recommend this company, and this for me is the final straw, after installing my solar NRG didn't let me know I needed to have an ESR release, in layman's terms this is necessary for your power company to accept your new solar system. I found out this information when they contacted me in August 2025. NEG blamed the company who upgraded my Electrical Panel. NRG INSTALLED MY SOLAR AFTER THE PANEL WAS UPGRADED. Since this company doesn't communicate with its clients I would say go with another company."

"We recently built a new house south of Carson City and used Carson Valley Glass for all our interior glass – both the materials and the installation. Our project included multiple bathroom mirrors (both rectangular and oval shapes), shower enclosures (frameless glass in both ½ inch and 3/8 inch thickness), and glass fronted kitchen cabinets. We’ve also used Carson Valley Glass for small projects – last year we broke one window at a small cottage. Carson Valley Glass supplied us with glass in exactly the right size to repair the window ourselves – and for a much better price than others quoted. We highly recommend Carson Valley Glass for projects both large and small."

"I am thrilled with the quality of work that was done in my remodel. Scott was very responsive and the sub contractors did a wonderful job. Only issue was delay in painting while trying to schedule painter because they were so busy. It delayed some of the project. However, the painting job of the cabinet was excellent and worth the wait.!! I would definitely refer Ceto Builders. Yvonne Riggan"

"I was pleased with Brite Glass for car windows, so went there for windows and a shower surround 2 months before listing our home for sale. Owner Rob Hardy helped me, said to email window photos and sizes, which I did. He sent my email to Robert Wilson our “manager who quotes and schedules.” It took 1½ weeks to get a call and 2 more weeks to get the measurements for quotes. Then it was 1 quote for windows and shower surround, not split as requested. We had to pay half up front. After 2 more weeks, at install 2 windows were broken (1 not planned to be replaced), so we had 1 badly fogged and 1 broken window, broken glass on our patio, and no shower surround as it was the wrong size. It took Robert 1 week to place a reorder, and 3 more weeks to reschedule an install, at which 1 window and shower surround were the wrong size. After another reorder and 2 more weeks, shower surround and window were installed, but with a sizeable gap in the window frame and torn screen. I got a call to pay the balance, but the job was not done and I wanted to speak to a manager. Hardy called, had our file, was aware of the problems, was “sorry” and just wanted to know when was I going to pay. It was 3 months after we met, our home had been on the market over a month with defects, and the job was not done. Hardy threatened that if I did not pay, he would put a lien on our home which would make it harder to sell. Repairs to the window and screen were not finished until late October and the installer was directed by Hardy to get a check for the balance even though he knew I was paying by credit card. I got 2 calls late that Friday afternoon before Nevada Day weekend that Hardy said I had to pay that day or a lien would be put on our home. So, it was 3½ weeks to get a quote, and 10 more weeks to do the job, with measurement errors, installer damage, repeated delays in reorders which were not expedited, repeated failure to let me know the status, no priority in scheduling after all the delays and, to top it off, Hardy’s appalling attitude of threatening a lien, not offering any accommodation."