Get matched with top glass and mirror pros in Tahoe City, CA

"We had Specialized Shower Door, Randy, put in 2 frameless shower doors in our previous home. There were no problems. We purchased a smaller home to downsize and I had him put in another frameless shower door. Within a few months I contacted him because the door was misaligned and was putting pressure on the silicone side strip. Also, the silicone sweep on the bottom of the door was ripping. I sent several emails and made many, many phone calls. He never responded. My husband since passed away and after almost a year, I ended up going to Home Depot and found a similar silicone bottom sweep, but I didn't have the tools to cut it to size and had to use a razor blade to cut it and then I tried to file the rough edges which didn't really work. I am sure there are other companies who do better work and who have better customer service. I do not recommend this company. Randy will absolutely leave you hanging after the installation. He will not respond or try to fix any installation problems. Buyer beware!"

"It was terrible. We needed a Murphy bed installed. Initially they were going to do it the morning I called. Then it had to be moved to the next day at 8 am. The next day it was moved to 11 am. Then to noon. Then it was moved to 2-3 pm. Then 5 pm. Then it was cancelled. Do not hire these guys!"

"We went with Elizabeth Shutters because they are made in the USA and lead time was much less than anyone else. Cost was about in the middle of the others we received quotes on. We were very excited to get our shutters installed. Mike the installer was on time and professional. The issue is the actual quality of the shutters. We only had 5 windows done and every shutter has some type of mark from scratches, chips, gouges and even paint rolling down one. Most of the issues were on the frames but some on the actual shutters. We also were having a shade installed but the bracket was not correct. Things happen and I even understand some issues with product. My complaint is that I reached out to Elizabeth Shutters exactly 1 week ago today. Told them of the quality issues and sent pictures. Also commented that pictures are hard to see everything and I was hopeful someone would come out and look. I also asked when the bracket would be in for the shades. Again 1 week ago and I have heard nothing back. That is not acceptable."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"the'team'-- Don, Melissa, Tino and Raeann, did an excellent job. They were efficient, hard working, professional and friendly. Our windows are so very clean, no exceptions. We felt like we paid a fair price and we would definitely hire them again."

"I would not use this company again. I must point out that the owner, Alan; the manager, Dan and the lead tech, Lemoine deserve ratings of "A." The workmanship, the quality of materials, and the delays I experienced were inordinate and unreasonable and those issues deserve a rating of "D-" The project demo and construction began on 3-16-20. It was finally completed on 5-28-20 with a followup issue addressed on 6-19-20. WORKMANSHIP: The first tech installed the sink P trap incorrectly, resulting in a leak. A 2nd tech fixed the leak but the P trap was still installed at an incorrect angle. The first tech decided (without consult with me) to cut the backsplash from 6" to 4". The first tech left white stains on the floor from the old toilet. One of the techs dropped one of the heavy shower panels on the shower pan, resulting in damage. The epoxy repair material had to be ordered, resulting in another weeks delay. On June 19, the lead tech had to come and replace the caulking at the bottom of the shower panels because they were loose and leaking behind the panels. QUALITY OF MATERIALS: The Kohler LUXSTONE is described as easy maintenance and cleaning. NOT TRUE. Shower panels must be cleaned with squeegee and wash cloth. One of shower panels has streaks that cannot be removed and that panel is of a different texture and finish than the other 2 panels. The CARDINAL glass surface protector (costing an additional $300) is supposed to repel water and oil It takes between 15-20 minutes to clean these glass doors. They must be cleaned with a squeegee and dry towel after EACH use. If any water drops dry on the glass, it must be rewet and then toweled off after EACH use. The vanity top (a Corian type composite) has scratches that appeared after 3 weeks of use. Isopropyl alcohol leaves a noticeable stain, which cannot be removed by any of the approved cleaners. However; the lead tech advised me to use a Mr. Clean magic eraser to clean the spots. The spots became less visible but the magic eraser left a white film over the vanity top. One of the shower doors opens at random and when the other door is cleaned. Initially, the gap created was about 12 inches wide. The tech worked on the door and the gap is now about 1 inch wide (which I live with). There was a gap under the shower door closest to the shower head, causing a large amount of water to splash onto the floor. This was addressed with a stop gap method of installing a small strip of vinyl under the shower door. One of the light globes (out of 4) was cracked and broken before construction even began. DELAYS: From the first day (3-16-20) there was a delay because the work began without the shower pan. Had to be ordered, resulting in weeks delay. The handles on the vanity drawers were the wrong type ordered. Knobs with predrilled ONE HOLE openings were installed. The drawer facades had to be reordered with correct handles (TWO HOLE predrilled). Another weeks delay. The drawer facades that the factory sent did not match the color of the vanity. Those facades had to be returned and another set of 8 drawer facades had to be ordered. Another delay of weeks. The owner, the manager, and the lead tech tried to do the best they could to address the issues but the quality, the workmanship, and the delays were just unreasonable. My rating of A on professionalism applies only to the 3 gentlemen above. I would rate the first tech with a D- on professionalism. The rating I gave on Punctuality has to do with the inordinate delays in completing the project. The workers themselves were punctual."

"We recently built a new house south of Carson City and used Carson Valley Glass for all our interior glass – both the materials and the installation. Our project included multiple bathroom mirrors (both rectangular and oval shapes), shower enclosures (frameless glass in both ½ inch and 3/8 inch thickness), and glass fronted kitchen cabinets. We’ve also used Carson Valley Glass for small projects – last year we broke one window at a small cottage. Carson Valley Glass supplied us with glass in exactly the right size to repair the window ourselves – and for a much better price than others quoted. We highly recommend Carson Valley Glass for projects both large and small."

"I am thrilled with the quality of work that was done in my remodel. Scott was very responsive and the sub contractors did a wonderful job. Only issue was delay in painting while trying to schedule painter because they were so busy. It delayed some of the project. However, the painting job of the cabinet was excellent and worth the wait.!! I would definitely refer Ceto Builders. Yvonne Riggan"