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Limescale can build up outside your dishwasher if you live in a home with hard tap water. Any household surface exposed to water and heat may have unsightly limescale deposits, including kettles for boiling water, sinks, countertops, toilets, taps, tubs, shower doors, glassware, and aquariums. Glass, laminate, porcelain, granite, and other similar surfaces can all have limescale.

A clogged air gap can cause a dishwasher not to drain. There are, however, other potential issues that can lead to improper drainage. For example, if you have attached the air gap to a garbage disposal and forgotten to remove the knockout plug, wastewater may backflow into the dishwasher. Check that the air gap is installed properly, and then look for clogs in the air gap and dishwasher filters. 

There are some dishwasher care tips to extend its longevity and keep your dishes sparkling. Not overloading your dishwasher is key to letting water and soap move freely through the unit. Too much soap can stress your dishwasher unnecessarily, causing it to break down sooner. 

Cleaning your dishwasher is essential for its performance, so every three to six months, put two cups of white vinegar in a dishwasher-safe cup on the top rack and run a complete cycle. When done, place ¼ cup of baking soda inside and run a short cycle to eliminate any lingering odors.

Your dishwasher drain hose may have a clog if your dishwasher is full of water, your dishes aren’t getting cleaned, or water takes a long time to discharge into the garbage disposal.