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"Newman General is a great professional company to work with. A lot of experience in the industry over all. Great job on the removal and install."

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"It went very smoothly. Fernando and Ray were quick, professional, courteous and genuinely friendly. They did a great job quickly and cleaned up after themselves. I would hire for other jobs in a heartbeat."

"I chose this business because of the ratings, so I had some high hopes for this very small job. My expectations were to make it safer for me and the other senior who lives here. I understood that it was a patch job. The crew did a sloppy job, I was left with a 3/4 inch lip on the top end one board that is a MORE dangerous tripping hazard than the holes., and runs 6 1/2 feet--(at least you could SEE the holes). The other top board that runs the the rest of the length of the deck is also a tripping hazard. (about 1/4 of an inch higher on the edge). He came back and fixed it, so I am satisfied."

" Hiring Bellagio Granite and Quartz for our remodel was a huge mistake. We needed floors, countertops, and shower tile done by May 18, 2025, for our move-in, but it was a disaster. After hours, we found my husband?s tools missing and beer cans everywhere?one made into a smoking pipe. We told Francisco, the manager, who shrugged it off. Tools were returned, but it set a bad tone. The shower was a mess: they mismeasured the wall, leaving a gap they hid with a flimsy tile strip. We found they used caulk, not thin-set mortar, which is wrong and risky. Their second try cracked a tile by cutting it dry (should be wet) and they asked if we?d use it. No way! By May 18, no shower. I had to babysit their third try?they skipped waterproofing and surface prep. I translated via phone to make them fix it. Done May 21, they demanded $500 extra on top of $12,000. We refused. Work was okay only because I watched them. Despite some good reviews, Bellagio was sloppy and unprofessional. Avoid them."

"Mike is great at listening to his customer and meeting expectations. Heâ s very responsive and dependable."

"It went well, my old school bathroom was updated. I now have an awesome bathroom with a walk in shower, the tile work is gorgeous. I just love it! In my other bathroom the fixtures were changed and an extra door was replaced with a wall. I can’t even tell where the door was. Michael and his crew did an excellent job. I would definitely recommend if you care about quality."

"Everything was perfect. I'm very satisfied with his work."