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"Very good! They were fast and super good about fixing up any loose ends and we are very happy with the quality of the work. Our only minor complaint is sometimes the communication was lacking between project managers and the crew. We had a couple miscommunications along the way but it was a big project so we understand that’s bound to happen."

"Josh and his crew are friendly and easy to work with. I’ve made multiple changes and he’s been very accommodating. He communicates well, is detail oriented and is respectful of property. His prices are reasonable. He was thoughtful and worked it out to give me the best price. I definitely recommend him for home projects. I have him doing additional work on my home."

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

" Hiring Bellagio Granite and Quartz for our remodel was a huge mistake. We needed floors, countertops, and shower tile done by May 18, 2025, for our move-in, but it was a disaster. After hours, we found my husband?s tools missing and beer cans everywhere?one made into a smoking pipe. We told Francisco, the manager, who shrugged it off. Tools were returned, but it set a bad tone. The shower was a mess: they mismeasured the wall, leaving a gap they hid with a flimsy tile strip. We found they used caulk, not thin-set mortar, which is wrong and risky. Their second try cracked a tile by cutting it dry (should be wet) and they asked if we?d use it. No way! By May 18, no shower. I had to babysit their third try?they skipped waterproofing and surface prep. I translated via phone to make them fix it. Done May 21, they demanded $500 extra on top of $12,000. We refused. Work was okay only because I watched them. Despite some good reviews, Bellagio was sloppy and unprofessional. Avoid them."

"Great to work with. Good quality."